Dynamic employee with a proven track record at all previous and current employment, excelling in team leadership, customer service, and healthcare. Enhanced employee productivity and workplace satisfaction through effective decision-making and conflict resolution. Skilled in multitasking and maintaining an organized environment, ensuring high-quality service and care while providing a positive experience for all patrons.
Overview
6
6
years of professional experience
Work History
Manager
McDoanld’s
08.2022 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
HHA
Butterfly Kisses Homecare
11.2019 - 08.2022
Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
Improved patient comfort by providing compassionate and attentive care in various daily activities.
Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
Administered medications accurately and on time, ensuring optimal treatment effectiveness.
Followed nutritional plans to prepare optimal meals.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Unit Clerk
Carthage Center for Rehabilitation and Nursing
04.2019 - 08.2020
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Documented patient information and care activities in electronic health record.
CNA
Carthage Center for Rehabilitation and Nursing
08.2020 - 06.2021
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Documented patient information and care activities in electronic health record.
ARD Faciliator / Transition Specialist at Panola County Shared Services Arrangement (Carthage ISD, Beckville ISD, and Gary ISD)ARD Faciliator / Transition Specialist at Panola County Shared Services Arrangement (Carthage ISD, Beckville ISD, and Gary ISD)