Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Madison Hobart

Carthage

Summary

Dynamic employee with a proven track record at all previous and current employment, excelling in team leadership, customer service, and healthcare. Enhanced employee productivity and workplace satisfaction through effective decision-making and conflict resolution. Skilled in multitasking and maintaining an organized environment, ensuring high-quality service and care while providing a positive experience for all patrons.

Overview

6
6
years of professional experience

Work History

Manager

McDoanld’s
08.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

HHA

Butterfly Kisses Homecare
11.2019 - 08.2022
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
  • Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
  • Administered medications accurately and on time, ensuring optimal treatment effectiveness.
  • Followed nutritional plans to prepare optimal meals.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.

Unit Clerk

Carthage Center for Rehabilitation and Nursing
04.2019 - 08.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Documented patient information and care activities in electronic health record.

CNA

Carthage Center for Rehabilitation and Nursing
08.2020 - 06.2021
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Documented patient information and care activities in electronic health record.

Education

Equivalency Diploma -

Carthage Senior High School
Carthage, NY
06.2020

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Staff management
  • Organizational skills
  • Multitasking

Accomplishments

CNA training course 2020

Affiliations

Carthage Pop Warner Cheerleading Assistant Coach

Timeline

Manager

McDoanld’s
08.2022 - Current

CNA

Carthage Center for Rehabilitation and Nursing
08.2020 - 06.2021

HHA

Butterfly Kisses Homecare
11.2019 - 08.2022

Unit Clerk

Carthage Center for Rehabilitation and Nursing
04.2019 - 08.2020

Equivalency Diploma -

Carthage Senior High School
Madison Hobart