Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Hofmeister

Fort Myers,FL

Summary

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Overview

9
9
years of professional experience

Work History

Manager, Global Business Services

The Hertz Corporation
Estero, FL
08.2022 - Current

· Lead global operations across travel, credit card and expense programs to support the execution of services for over 26,000 employees.

· Maintain and implement corporate T&E policy to support the ongoing business strategies and ensure compliance.

· Manage 2,300 cards in force for global corporate card program with $25M spend and optimizing spend synergies to consistently meet annual rebate incentive of $1.2M.

· Manage 300 cards in force for global corporate purchasing card program with $100M spend.

· Negotiate and execute contracts within travel industry $20M of spend

· Plan from end-to-end 50+ annual events totaling $10M annually while ensuring financial budgets & timelines on track.

· Oversee and manage a team of outsourced employees· Lead global operations across travel, credit card and expense programs to support the execution of services for over 26,000 employees.

· Maintain and implement corporate T&E policy to support the ongoing business strategies and ensure compliance.

· Actively manage 2,300 cards in force for global corporate card program and optimizing spend synergies to consistently meet annual rebate incentive of $1.2M.

· Oversight of online booking tool including managing the partnership.

· Negotiate and execute contract review for global airfare program with $4M annual spend and global hotel program with a $3.6M annual spend. Constantly evaluating and identifying opportunities for savings.

· Plan from end-to-end 50+ annual events totaling $7M annually while ensuring financial budgets & timelines on track. Collaborate with internal stakeholders to assess event requirements, identify resource needs, and manage logistical elements such as venue selection, catering, entertainment & technical support.

Global Business Services Specialist

The Hertz Corporation
Estero, FL
09.2019 - 08.2022
  • Manage $13MM in corporate fuel card spend.
  • Manage $600K budget for corporate travel logistics, apartments, relocation processes, interview travel.
  • Manage $2MM budget for company-held events.
  • Responsible for $30MM budget in creating/receiving purchase orders.

Corporate Executive Assistant

The Hertz Corporation
Estero, FL
08.2018 - 09.2019
  • Handled logistics for 5 senior executives: meetings, calendars, agendas and travel arrangements.
  • Managed service vehicle program; coordinated maintenance of all corporate service vehicles.
  • Responsible for $20MM budget in creating and receiving purchase orders, new staff on-boarding, and expense report management.

Insurance Collections Specialist

21st Century Oncology
Fort Myers, FL
03.2018 - 08.2018
  • Interpreted contracts with application of payer policies and processes, including statutes regarding appeals and timely claims.
  • Assisted with Debt Residuals by submitting appeals and working closely with Collections, Posting, and Medical Systems Coordinator to assure accurate reimbursement of $10MM.
  • Served as payer liaison to resolve conflict with elaborated reporting.

Payment Posting Research Specialist

21st Century Oncology
Fort Myers, FL
04.2016 - 03.2018
  • Researched/analyzed accuracy of payments and reimbursements made by payment posters.
  • Communicated effectively with government and commercial insurances to obtain and post timely, accurate payments
  • Worked with management to develop new techniques, policies, and procedures for the Payment Posting team

Payment Poster

21st Century Oncology
Fort Myers, FL
07.2015 - 04.2016
  • Researched, located, printed, and filed Explanation of Benefits (EOB) from insurance company websites
  • Accurately applied insurance payments according to specific dates and procedures per the EOB
  • Reconciled accounts with banks for accuracy

Education

Bachelor of Science -

Florida SouthWestern State College
Fort Myers, FL

Shepherd University
Shepherdstown, WV

Montgomery College
Rockville, MD

Lansing Community College
Lansing, MI

Skills

  • Performance Management
  • Strategic Planning
  • Staff Development
  • Contract Management
  • Expense Tracking
  • Operations Management
  • Budgeting
  • Negotiating contracts
  • Policies & Procedures
  • Research & Reporting
  • Meetings & Events
  • Project Management

Timeline

Manager, Global Business Services

The Hertz Corporation
08.2022 - Current

Global Business Services Specialist

The Hertz Corporation
09.2019 - 08.2022

Corporate Executive Assistant

The Hertz Corporation
08.2018 - 09.2019

Insurance Collections Specialist

21st Century Oncology
03.2018 - 08.2018

Payment Posting Research Specialist

21st Century Oncology
04.2016 - 03.2018

Payment Poster

21st Century Oncology
07.2015 - 04.2016

Bachelor of Science -

Florida SouthWestern State College

Shepherd University

Montgomery College

Lansing Community College
Madison Hofmeister