MADISON HUBBELL
Grand Rapids,MI
Summary
Personable Office Administrator with 6 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
5
5
years of professional experience
Work History
Office Administrator
Epiq
05.2023 - Current
- Communicated pertinent information to clients via phone, email, and mail.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Proofed all job orders, securing client approval prior to production.
- Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Administrative Assistant
Apcom Electric & Power Systems
02.2022 - 05.2023
- Answer and direct phone calls
- Organize and schedule work orders/service calls.
- Write and distribute emails, letters, faxes and forms
- Maintain a filing system
- Order office supplies and research new deals and suppliers
- Submit and reconcile expense reports
- Organize and label all products
- Act as point of contact for customers
Cashier/Customer Service
Sam's Club
02.2021 - 02.2022
- Accepted cash, check, and credit card payments
- Issued receipts and provided change
- Processed sales transactions to prevent long customer wait times
- Met high productivity standards including being the top credit card and plus membership seller for months
- Answered and directed phone calls.
Price Sign Coordinator
Dicks Sporting Goods
06.2020 - 02.2021
- Making sure everything is correctly priced and signed
- Coordinated the preparation, execution, and delegation of pricing and signing in store including store specials, re-ticketing, permanent price changes, visual marketing, and monthly sign kits
- Cashiering
- Answered and directed phone calls.
- Making sure everything is correctly priced and signed
- Coordinated the preparation, execution, and delegation of pricing and signing in store including store specials, re-ticketing, permanent price changes, visual marketing, and monthly sign kits
- Cashiering
- Answered and directed phone calls.
Customer Service Representative
Barista, Mid Mitten Nutrition
11.2018 - 03.2020
- Dedicated to providing quality care for customer satisfaction
- With 5+ years of experience, I have the ability to establish and maintain exceptional communication and relationships with all customers and co-workers., Welcomed and educated customers on Herbalife products
- Maintained inventory
- Answered phone calls then made the customers order
- Opened and closed the store
- Distributed product samples to businesses around town.
Education
High School Diploma -
Alma High School
Skills
- Time Management Skills
- Problem Solving Skills
- Multitasking Skills
- Customer Service Skills
- Managing Office Supply Inventory
- Customer Relationship Management
- Office Management
- Inbound Phone Call Handling
Timeline
Office Administrator
Epiq
05.2023 - Current
Administrative Assistant
Apcom Electric & Power Systems
02.2022 - 05.2023
Cashier/Customer Service
Sam's Club
02.2021 - 02.2022
Price Sign Coordinator
Dicks Sporting Goods
06.2020 - 02.2021
Customer Service Representative
Barista, Mid Mitten Nutrition
11.2018 - 03.2020
High School Diploma -
Alma High School