Madison Hudson
Thaxton,MS
Summary
Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities. Known for maintaining a positive attitude and consistently delivering results. Demonstrated willingness to take on additional responsibilities in order to meet team goals, showcasing a strong commitment to success.
Overview
6
6
years of professional experience
Work History
Service BDC
Barnes Crossing Hyundai
06.2024 - Current
- Communicate with customers regarding their service needs and concerns
- Schedule appointments, ensuring efficient use of time and resources
- Maintain accurate customer records and update databases with service-related information
- Coordinate with service technicians and management to ensure timely service and customer satisfaction
- Handle customer inquiries, complaints, and service follow-ups, providing quality customer support
Housekeeper
Home 2 Suites
04.2021 - 01.2022
- Cleaned and maintained guest rooms, public areas, and hotel facilities to meet cleanliness and safety standards
- Ensured rooms were fully stocked with necessary amenities, creating a welcoming environment for guests
- Responded promptly to guest requests and resolved issues to ensure satisfaction
- Worked closely with the housekeeping team to maintain efficient workflow and consistent quality
- Reported any maintenance or safety issues to the supervisor
Assistant Manager
Little Caesar's
02.2019 - 12.2019
- Managed daily operations of the store, ensuring efficient and smooth operations
- Supervised and trained team members to ensure high performance and customer service standards
- Handled customer inquiries, complaints, and returns, ensuring positive experiences
- Oversaw inventory and stock management, including ordering and organizing supplies
- Assisted with scheduling shifts, managing labor costs, and ensuring staff coverage
Education
GED -
Northeast Mississippi Community College
Booneville, MS05-2019
Skills
- Customer Service
- Time Management
- Team Leadership and Training
- Problem-Solving
- Conflict Resolution
- Computer skills
- Team management
- Microsoft office
- Teamwork and collaboration
- Drawer balancing
- Payment collection
- Customer service excellence
- Customer service
- Cash handling and management
- Customer assistance
Timeline
Service BDC
Barnes Crossing Hyundai
06.2024 - Current
Housekeeper
Home 2 Suites
04.2021 - 01.2022
Assistant Manager
Little Caesar's
02.2019 - 12.2019
GED -
Northeast Mississippi Community College
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