Madison Humphrey
Panama City,FL
Summary
Served 5 years in the United States Air Force as a committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Officer
United States Air Force, USAF
Panama City, FL
05.2023 - Current
- Provided administrative support including scheduling appointments and managing calendars.
- Identified opportunities for process improvement and implemented solutions accordingly.
- Researched, collected and cataloged supporting documentation, information and data for management projects.
- Engaged in continuous improvement initiatives, suggesting ways to enhance office efficiency.
Group Administrator
United States Air Force, USAF
Panama City, FL
01.2022 - 05.2023
- Compiled data from multiple sources into comprehensive reports for management review.
- Developed spreadsheets to track project progress, budgets and other related data.
- Assisted in the development of new administrative systems, procedures and policies.
- Coordinated meetings, conferences, travel arrangements.
- Answered incoming calls and responded to customer inquiries.
Administrative Clerk
United States Air Force, USAF
Panama City, FL
05.2020 - 11.2021
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Handled incoming calls and directed callers to appropriate department or employee.
Civil Engineer Admin
United States Air Force, USAF
Panama City, FL
01.2021 - 08.2021
- Coordinated with architects, surveyors, contractors, and other specialists to ensure compliance with building codes and regulations.
- Developed spreadsheets to track project progress, budgets and other related data.
- Coordinated meetings, conferences, travel arrangements.
- Provided general administrative support to staff members.
Cashier
Super Saver
Lincoln, NE
05.2018 - 09.2019
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Crew Member
Dairy Queen Grill & Chill
Lincoln, NE
09.2017 - 05.2018
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Booth Worker
Branched Oak Lake
Malcolm , NE
05.2017 - 07.2017
- Processed payments for tickets using cash, credit cards or other forms of payment.
- Maintained accurate records of ticket sales and refunds.
- Greeted customers, answered questions and provided assistance with ticket purchases.
- Addressed customer needs, responding to specific requests.
Education
Bachelor of Science - Health Science
American Public University System
Charles Town, WVAssociate of Science - Information Management
Community College of The Air Force
Montgomery, ALHigh School Diploma -
Malcolm Jr/Sr High School
Malcolm, NE05-2019
Skills
- Microsoft Office
- Business Administration
- Customer Service
- Adaptability
- Effective Communication
- CPR and First Aid
Accomplishments
- 2 United States Air Force Achievement Medal
- Distinguished Graduate for Leadership School
Certification
Medical Certifications
Nationally Registered Emergency Medical Technician
Advanced Life Support (ALS)
Timeline
Administrative Officer
United States Air Force, USAF
05.2023 - Current
Group Administrator
United States Air Force, USAF
01.2022 - 05.2023
Civil Engineer Admin
United States Air Force, USAF
01.2021 - 08.2021
Administrative Clerk
United States Air Force, USAF
05.2020 - 11.2021
Cashier
Super Saver
05.2018 - 09.2019
Crew Member
Dairy Queen Grill & Chill
09.2017 - 05.2018
Booth Worker
Branched Oak Lake
05.2017 - 07.2017
Bachelor of Science - Health Science
American Public University System
Associate of Science - Information Management
Community College of The Air Force
High School Diploma -
Malcolm Jr/Sr High School