Madison Hunter
Mantua,OH
Summary
I am a social butterfly willing to make connections with just about any one and every one. I work to provide the best service to people on whatever way I can. I am a problem solver, quick on my feet, and an innovator. If it's a new skill to me I will put in all the work to learn it and do the best I can at it.
I am someone who works to be the best I can wherever I am needed. I will do anything from physical labor to being the brains of the operation. I am willing to put in the hard work. I'm enthusiastic, intelligent, willing to learn, coachable, have integrity, honor, and devotion to my position.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Another Broken Egg Cafe
Streetsboro, OH
12.2023 - Current
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Informed customers of daily specials and signature menu items.
- Upheld high standards of sanitation in accordance with health department regulations.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked food before serving it to customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees to perform duties.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Stocked service areas with supplies during slow periods.
- Cleaned tables and chairs to prepare dining area for next customers.
- Prepared checks, itemizing total meal costs and taxes.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Restaurant Hostess
Wild Eagle Saloon
Streetsboro, OH
06.2023 - Current
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Answered phones promptly to record and confirm reservations.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Directed patrons to lounges and waiting areas.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Informed kitchen staff of any special orders or dietary restrictions.
Secretary
Hunter Ridge Construction
Mantua, OH
06.2020 - 06.2021
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Provided administrative support to the Office Manager and other staff members.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
Owner
Down Syndrome Joy
Streetsboro, OH
02.2020 - 01.2021
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Provided direction and guidance to employees.
- Hosted special events to boost brand awareness and increase community engagement.
- Developed strategic plans to increase profitability and efficiency.
- Implemented successful business strategies to increase revenue and target new markets.
- Ensured compliance with local, state, and federal regulations.
- Delegated work to staff, setting priorities and goals.
- Managed daily operations of business, including hiring and training staff.
- Organized events such as trade shows and conferences.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Venice Senior High School
Venice, FL05-2022
Skills
- Table Setting
- Food Inspection
- Table Bussing
- Food Delivery
- Critical Thinking
- Cultural Awareness
- Supervision and Leadership
- Leadership
- Multitasking
- Public Speaking
- Flexible and Adaptable
- Great Eye for Detail
- Excellent Spelling Skills
- File Conversion
- Quality Control
- System Troubleshooting
- Calendar Management
- Payroll Administration
- Customer Service
- Expense Tracking
- Appointment Scheduling
- Office Administration
- Administering Payroll
- Report Writing
Affiliations
- Dog mom & lover
- Church
- Farm girl
- Animal lover
NonProfit
- Owner of my own nonprofit for Down Syndrome called Down Syndrome Joy.
- Inspired by my little sister with Down Syndrome named Hannah
- Held a walk that over 200 people attended.
- Reached out to many large companies to receive donations for our chinese auction at that walk.
- Gave back to the community with the money raised that day.
Certification
- Microsoft Word
- Microsoft PowerPoint
References
References available upon request.
Timeline
Server
Another Broken Egg Cafe
12.2023 - Current
Restaurant Hostess
Wild Eagle Saloon
06.2023 - Current
Secretary
Hunter Ridge Construction
06.2020 - 06.2021
Owner
Down Syndrome Joy
02.2020 - 01.2021
High School Diploma -
Venice Senior High School
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