Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Madison Hurst

San Diego,CA

Summary

Hi! My name is Maddy Hurst. I am a personable, upbeat person with extensive experience in customer service in both restaurant hostessing and childcare. I am driven, optimistic, and punctual, and I am committed to giving the highest quality of service. As a private childcare provider in Hawai'i, I worked with high-priority clients and was required to build a professional intrapersonal career within the industry. I am a reliable and passionate employee, and genuinely enjoy talking to and getting to know people from all walks of life.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Papa Kona Restaurant & Bar
Kailua-Kona, HI
07.2023 - 08.2024
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Greeted customers and escorted them to their tables.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Balanced cash register at end of shift according to established procedures.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Adhered to all safety regulations set forth by the restaurant management team.

Childcare Provider

Malihini Keiki Care
Kailua-Kona, HI
12.2022 - 08.2024
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Took children on outings such as parks, library visits, sports events or educational trips.
  • Provided positive reinforcement through rewards systems for good behavior.
  • Responded quickly in emergency situations using sound judgment and problem solving skills.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Provided supervision and guidance to ensure safety of children in all situations.

Education

Bachelor of Arts - English Pre-Law

University of San Diego
San Diego, CA
05-2028

High School Diploma -

Kealakehe High School
Kailua-Kona, HI
05-2024

Skills

  • Guest Relations Management
  • Supply Restocking
  • Social Perceptiveness
  • Sales and Marketing
  • Customer Engagement
  • Team Collaboration
  • Relationship Building
  • Child development knowledge
  • CPR training
  • Recordkeeping requirements

References

References available upon request.

Timeline

Restaurant Hostess

Papa Kona Restaurant & Bar
07.2023 - 08.2024

Childcare Provider

Malihini Keiki Care
12.2022 - 08.2024

Bachelor of Arts - English Pre-Law

University of San Diego

High School Diploma -

Kealakehe High School

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