Madison Hutchens
Potts Camp,Mississippi
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
2
2
years of professional experience
Work History
Correctional Officer
Marshall County Correctional Facility
09.2023 - Current
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Assisted in intake and release of inmates.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Server
Huddle House Inc.
08.2021 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Arts - Criminal Justice
University of Mississippi
Oxford, MS05.2024
Associate of Arts - Criminal Justice
Northwest Mississippi Community College
Senatobia, MS05.2022
Skills
- Facility Security
- Surveillance
- Crime Prevention
- Evidence Preservation
- Inmate Monitoring
- Self-Defense Tactics
Timeline
Correctional Officer
Marshall County Correctional Facility
09.2023 - Current
Server
Huddle House Inc.
08.2021 - 08.2023
Bachelor of Arts - Criminal Justice
University of Mississippi
Associate of Arts - Criminal Justice
Northwest Mississippi Community College
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