Madison Ingersoll
Middleville,MI
Summary
Experienced office professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Cohesive work environment. Clear open line in communications.
Overview
7
7
years of professional experience
Work History
Technician
Election Source
Grand Rapids, MI
08.2023 - 01.2025
- Proficient in Excel and Word.
- Replaced defective components or parts as needed.
- Proficient in Google Office and Google Docs.
- Installed new components or replaced defective parts to restore functionality.
- Installed new appliances, wiring, and machinery in offices with defective equipment.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Communicated with distributors to acquire necessary equipment for projects.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Kept records of parts and equipment used in projects to update inventory.
- Completed scheduled appointments on time to drive quality service.
- Worked effectively in team environments to make the workplace more productive.
- Achieved cost-savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Baker
Real Food Cafe
Grand Rapids, MI
06.2021 - 07.2023
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Rotated stock as needed to keep freshness intact.
- Attended training sessions related to food safety procedures and techniques.
- Kept records of daily production numbers for each type of item produced.
- Organized store by returning merchandise to proper areas and restocked displays.
- Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Met with customers to discuss needed bakery items and take orders.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Sales Associate
Orielly Auto Parts
Grand Rapids, MI
01.2021 - 04.2022
- Developed relationships with customers to promote repeat business opportunities.
- Received and displayed product shipments on store retail shelves upon delivery.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Maintained records related to sales for store management.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered store and merchandise questions and led customers to wanted items.
Bakery Worker
Walmart
Grand Rapids, MI
01.2018 - 06.2021
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained records related to sales for store management.
- Greeted customers to determine wants or needs.
- Communicated customer feedback regarding product taste or presentation back to management team.
- Coordinated the baking schedule to ensure a continuous supply of fresh products.
- Listened to guests to understand needs and help each person select optimal products and services.
- Conducted inventory checks and restocked bakery supplies and ingredients.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Managed customer complaints and resolved issues in a timely and professional manner.
- Tracked sales and reported discrepancies to the supervisor.
- Communicated effectively with co-workers regarding product availability and delivery schedules.
Education
High School Diploma -
Home School
Wyoming, MI05-2019
Skills
- Exceptional customer service
- Sales analytics
- Microsoft outlook, word, and Excel
- Problem-solving
- Project planning
- Time management
- Machinery calibration
- Software installation
- Equipment maintenance
- Data analysis
- Written/Verbal communication
- Multitasking and organization
Timeline
Technician
Election Source
08.2023 - 01.2025
Baker
Real Food Cafe
06.2021 - 07.2023
Sales Associate
Orielly Auto Parts
01.2021 - 04.2022
Bakery Worker
Walmart
01.2018 - 06.2021
High School Diploma -
Home School
Similar Profiles
Max MeserveMax Meserve
Volunteer at OSET - Open Source Election Technology InstituteVolunteer at OSET - Open Source Election Technology Institute
Louise PattersonLouise Patterson
Supervisor of Voter Registration at Hamilto. County Election Commission Election OfficeSupervisor of Voter Registration at Hamilto. County Election Commission Election Office
Rosalyn WrightRosalyn Wright
Poll Manager at Fulton County Election Dept (Only During Election)Poll Manager at Fulton County Election Dept (Only During Election)
Andrew WolfAndrew Wolf
Assistant Counselor at Michigan Conference of Seventh-day AdventistsAssistant Counselor at Michigan Conference of Seventh-day Adventists
Samuel CouchSamuel Couch
Manager at FedExManager at FedEx