Madison Jaffee
San Diego,CA
Summary
Recent college graduate. Highly-motivated employee with desire to take on new challenges and learn new skills. Strong worth ethic, adaptability and exceptional interpersonal abilities. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing Research Assistant
San Francisco State University
San Francisco, CA
10.2023 - Current
- Developed surveys and questionnaires to assess customer satisfaction.
- Conducted market research activities such as focus groups, interviews and trade shows.
- Generated insights from qualitative data gathered during fieldwork exercises.
- Drafted summary reports that illustrated key takeaways from each study.
Barista
The Coffee Bean & Tea Leaf
San Diego, CA
07.2020 - 01.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Kept up-to-date records of sales transactions using point-of-sale systems.
Cashier
Pavillions
San Diego, CA
02.2019 - 11.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
Marketing
San Francisco State University
San Francisco, CA08-2024
Skills
- Brand Awareness
- Customer Segmentation
- Social Media Monitoring
- Google Analytics
- Microsoft Excel
Certification
- Muckrack
- Wordpress
References
References available upon request.
Timeline
Marketing Research Assistant
San Francisco State University
10.2023 - Current
Barista
The Coffee Bean & Tea Leaf
07.2020 - 01.2024
Cashier
Pavillions
02.2019 - 11.2019
Marketing
San Francisco State University
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