Madison Jamison

Currently as an inside sales rep, my responsibilities include speaking with clients over the phone to understand their tax issues and match them with the right relief services. I guide potential clients through our process, ask and answer questions, and build trust by clearly explaining their options. I consistently meet or exceed sales goals while maintaining a professional and empathetic approach. My goal is helping people feel confident in taking the next step toward resolving their tax problems.

As a server, I served guests by taking their food and drink orders, making sure everything was accurate, and ensured guests had a positive dining experience from start to finish. I answered questions about the menu, handled payments, and did my best to meet any special requests or dietary needs. I worked efficiently in a fast-paced environment while maintaining a friendly and professional attitude. My focus was always on providing attentive service and supporting a smooth, team-oriented workflow.

• Provided compassionate personal care and support to enhance client well-being and daily living activities.
• Assisted clients with mobility, ensuring safety and comfort during transportation and movement.
• Provided assistance to two senior clients, one with dementia and another with diabetes and congestive heart failure, ensuring their comfort and safety.
• Assisted with personal care tasks, including bathing, grooming, dressing, and toileting, while maintaining client dignity and respect.
• Monitored medication schedules and behavioral changes, promptly reporting any concerns to healthcare professionals.
• Developed and implemented engaging activities to stimulate cognitive function for the client with dementia, promoting mental well-being and social interaction.
• Prepared nutritious meals considering dietary restrictions, helping to manage diabetes and heart health, while encouraging proper hydration.
• Collaborated with healthcare professionals to create and maintain personalized care plans tailored to individual needs.

Skills

• Strong understanding of dementia care techniques and behavioral management strategies.
• Proficient in monitoring vital signs and recognizing changes in health status.
• Knowledgeable in diabetes management, including dietary planning and medication administration.
• Excellent communication and interpersonal skills, fostering positive relationships with clients.
• Ability to remain calm and composed in high-pressure situations, ensuring patient safety and comfort.

As a hostess, I welcomed guests as they arrived and made sure they were seated in a timely and organized manner. I managed reservations, answered phone calls, and communicated wait times clearly and politely. I worked closely with the servers and kitchen staff to keep everything running smoothly, especially during busy times. Creating a welcoming first impression was always a top priority for me.