Madison Jenkins
Morganton,NC
Summary
I am motivated and compassionate professional. dedicated to providing support and understanding to individuals with developmental needs. Seeking an entry-level RBT position to build upon my skills as a direct support professional. Bringing a strong foundation in early childhood development, I am eager to complete necessary certifications and apply ethical, structured positive reinforcement strategies under BCBA supervision.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Direct Support Professional
Davidson Family Services
Hickory, North Carolina
2026 - Current
- - Documented service notes and daily care activities.
- - Facilitated community outings and social engagement activities to enhance client participation and well-being.
- - Communicated client needs with families and Davidson Family Services staff.
- - Monitored individual behavior, recorded observations, and communicated changes or concerns to supervisor to support client care.
- Managed high-stress situations using effective strategies, maintaining calm to ensure client safety and support.
- Acted swiftly during emergency situations to ensure safety while maintaining composure under pressure.
- Maintained composure while managing high-stress situations while remaining vigilant for any potential threats or danger.
Shift Manager
Sonic Drive Inn
Morganton, North Carolina
04.2023 - Current
- Monitored food preparation for quality, freshness, and Sonic recipe compliance.
- Trained team members on drive-in service standards and guest greeting procedures.
- Managed cash drawers, transactions, and end-of-shift register balancing.
- Enforced sanitation procedures and food safety standards throughout work areas.
- Resolved guest concerns and maintained friendly service at Sonic Drive-In.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Coached employees on interactions with customers to drive exceptional service.
Education
Some College (No Degree) - Nursing
Western Piedmont Community College
Morganton, NC10-2026
Skills
- Charting and documentation
- Emergency response
- Mobility assistance
- Client advocacy
- De-escalation techniques
- Behavioral management
- Health and wellness
- Problem-solving
- Interpersonal communication
- Empathy and patience
- Diversity training
- Goal setting
Certification
- certification in early childhood development
Timeline
Shift Manager
Sonic Drive Inn
04.2023 - Current
Direct Support Professional
Davidson Family Services
2026 - Current
Some College (No Degree) - Nursing
Western Piedmont Community College