Madison Jennings
Fort Worth,TX
Summary
Dynamic sales management professional with a proven track record in resident relations, achieving a 14% increase in occupancy at Sonida Senior Living within three months. Expertise in Microsoft Office and Yardi CRM enhances the ability to build community networks and drive customer service excellence. Experience at WindRiver Companies underscores a commitment to driving growth and maintaining high occupancy rates. Career aspirations include further enhancing community engagement and operational efficiency.
Overview
4
4
years of professional experience
Work History
Community Relations Director
WindRiver Companies- Sedona Place Senior Living
Fort Worth, TX
08.2021 - Current
- Respond promptly to inquiries from members of the public seeking information about services offered by organization.
- Direct all aspects of the sales cycle from initial contact through successful closure of deals.
- Achieved and have maintained 100% occupancy with a 15% market rate increase over a 2 year period.
- Established healthy waitlist to absorb future move out notices.
- Conduct market research to identify industry trends and pricing strategies.
- Manage social media accounts to engage with target audiences on relevant topics.
Sales Director
Sonida Senior Living- The Wellington at NRH
North Richland Hills, TX
08.2023 - 11.2024
- Built a positive sales culture within the community to give key personnel the confidence and understanding to close sales.
- Monitored competitor activities and adjusted strategies to maintain a competitive advantage by increasing revenue.
- Conducted market research to identify industry trends, pricing strategies and competitive landscape.
- Achieved a 14% increase in occupancy in a 3-month timeframe.
Marketing Intern
Klarus
Fort Worth , TX
05.2021 - 08.2021
- Built and maintained relationships with Senior Communities in order to increase home healthcare services.
- Planned property activities with residents to build rapport and drive business.
- Developed necessary skills to identify residents with healthcare needs and communicate how to use our services to maintain their independence.
- Conducted customer surveys to gather feedback about products and services.
Education
University of North Texas
Denton, TXSkills
- Sales Management
- Resident Relations
- Customer Service
- Closing Sales
- Microsoft Office/Excel
- Sherpa CRM
- Onesite
- Yardi CRM
- Marketing oversight
- Community networking
Timeline
Sales Director
Sonida Senior Living- The Wellington at NRH
08.2023 - 11.2024
Community Relations Director
WindRiver Companies- Sedona Place Senior Living
08.2021 - Current
Marketing Intern
Klarus
05.2021 - 08.2021
University of North Texas
Similar Profiles
Kaitlyn FishelKaitlyn Fishel
Connections Director at Providence Place Senior LivingConnections Director at Providence Place Senior Living
Kimberly BrocheKimberly Broche
LPN at Plymouth Place Senior LivingLPN at Plymouth Place Senior Living
James HendersonJames Henderson
Director of Dining Services/Executive Chef at Richmond Place Senior LivingDirector of Dining Services/Executive Chef at Richmond Place Senior Living