Madison Johnson
Galivants Ferry,SC
Summary
Proven Medical Assistant with a solid background at Atlantic Coast Pain Specialist, adept in patient care coordination and medical office management. Excels in HIPAA compliance and patient-focused care, enhancing operational efficiency and patient satisfaction. Demonstrates a compassionate approach and reliable teamwork, significantly improving patient outcomes. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Atlantic Coast Pain Specialist
02.2021 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Receptionist
Atlantic Coast Pain Specialist
02.2021 - 12.2023
- Supported office staff and operational requirements with administrative tasks.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Managed office bookkeeping with insurance billing and patient payments.
Medical Receptionist
Palmetto Wellness Center
09.2020 - 02.2021
- Supported office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Prepared and processed patient referrals and transfer requests.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Obtained payments from patients and scanned identification and insurance cards.
- Processed medical insurance claims and payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Conducted patient intake interviews, recording and documenting relevant information.
- Registered and verified patient records before triage with most up-to-date information.
Education
Clinical Medical Assistant - Medical Assisting
Miller-motte Technical College
Conway, SC01.2021
Skills
- Medical office administration
- Procedure Assistance
- Patient Flow Management
- Payment Collection
- Medical Billing
- Patient Scheduling
- Inventory Management
- Indirect Patient Care
- Reliable team player
- Insurance Verification
- First Aid
- Electronic Medical Records
- Sterile technique
- Clinical Documentation
- Electronic Health Records
- EMR / EHR
- Patient Care Coordination
- Customer Service
- Medical Office Management
- Compassionate
- Medical billing and coding
- Medical Records Management
- Reliable transportation
- HIPAA Compliance
- Appointment Setting
- CPR
- Insurance Claims
Certification
Cpr
- CPR Training - Jan 2023
Timeline
Medical Assistant
Atlantic Coast Pain Specialist
02.2021 - Current
Medical Receptionist
Atlantic Coast Pain Specialist
02.2021 - 12.2023
Medical Receptionist
Palmetto Wellness Center
09.2020 - 02.2021
Clinical Medical Assistant - Medical Assisting
Miller-motte Technical College
Cpr
- CPR Training - Jan 2023
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