Madison Johnson
Phoenix,AZ
Summary
Dedicated professional with solid background in high-volume office environments and customer/ food service jobs focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Gina Beyer
Phoenix, AZ
02.2024 - Current
- Updated contact lists regularly when changes occur in employee status or contact information.
- Proofread content for typo-free emails and documentation.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Greeted visitors and provided general information about the company.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Developed and maintained filing systems for confidential documents and records.
- Handled incoming calls and directed callers to appropriate department or employee.
- Processed invoices for payment using accounting software applications.
- Conducted research on various topics as requested by management.
Chick-fi-a Worker
Chick-fi-a
Scottsdale, AZ
05.2022 - 04.2023
- Developed positive customer relationships through friendly greeting and excellent service.
- Rotated through series of different stations based on team needs.
- Looked for ways to go above and beyond job requirements.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Implemented strategies to take advantage of new opportunities.
- Identified needs of customers promptly and efficiently.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained positive working relationship with fellow staff and management.
- Participated in regular training sessions to improve product knowledge and service skills.
- Maintained updated knowledge through continuing education and advanced training.
Education
Bachelor of Science -
University of Arizona
Tucson, AZ05-2027
Associate of Arts -
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ05-2025
High School Diploma -
Pinnacle High School
Phoenix, AZ05-2023
Skills
- Records retrieval
- Mail handling
- Scheduling
- Filing
- Research
- Check processing
- Meeting planning
- Bookkeeping
- Microsoft Excel
- Computer proficiency
- Patient scheduling
- Scheduling and calendar management
- Data analysis and research
- Mail management
- Writing reports
- Multi-task management
- Schedule management
- Program files maintenance
- Administrative support
- Report analysis
- Physician billing
- Multi-line phone systems
- Recordkeeping and bookkeeping
- Information security
- Marketing
- Strong interpersonal skills
- Resourceful
- Highly organized
- Spreadsheets
- Account management
- Record preparation
- Insurance processing
Certification
- CPR certification (2022)
- completed my re-requisite classes from my nursing program
- HOSA member (2022)
Affiliations
- Volunteered for over 100 hours at Animal benefits shelter
- Shadowed doctors and nurses at Abrazo Hospital with HOSA nursing program
- completed medical leadership program
Websites
References
References available upon request.
Timeline
Administrative Assistant
Gina Beyer
02.2024 - Current
Chick-fi-a Worker
Chick-fi-a
05.2022 - 04.2023
Bachelor of Science -
University of Arizona
Associate of Arts -
Maricopa Community Colleges, Paradise Valley Community College
High School Diploma -
Pinnacle High School
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