Madison Johnson
The Bronx
Summary
Enthusiastic and proactive individual with a strong background in customer service and community programs. Known for effective communication and a positive attitude, ready to enhance visitor experiences and address community needs through innovative solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern
Parks and Recreation Department
The Bronx
07.2025 - 08.2025
- Addressed complaints regarding park operations promptly to enhance visitor experiences.
- Inspected grounds daily to identify hazards or damage from weather or vandalism.
- Assisted with equipment set-up and tear down for recreational programs in parks.
- Performed maintenance tasks including mowing, pruning, watering, raking, and litter collection.
Summer Camp Counselor
The Children's Aid Society
Manhattan
06.2024 - 08.2024
- Developed enjoyable learning experiences for campers through collaboration with counselors.
- Administered first aid following established protocols when necessary.
- Facilitated discussions with children to explore interests, concerns, and goals.
- Enforced camp rules to maintain a safe environment for all participants.
- Assisted in meal preparation and organized meal service efficiently.
- Delivered guidance and support to campers within a nurturing atmosphere.
Customer Service Associate
Duane Reade
Manhattan
07.2023 - 08.2023
- Facilitated effective communication among team members to enhance collaboration.
- Utilized dollies and pallet jacks for efficient unloading and organization of merchandise.
- Realigned merchandise within assigned section to ensure a professional presentation.
- Maintained clear and clean aisles during restocking to minimize accidents.
- Aided customers in locating items promptly to improve store satisfaction rates.
Intern
Community Initiatives Of NY
Manhattan
07.2022 - 08.2022
- Produced communications for families, detailing individual progress and future activities.
- Incorporated participants' abilities, needs, and interests into event and program development.
- Facilitated group discussions and activities to address diverse community needs.
Intern
Roads To Success
Manhattan
07.2021 - 08.2021
- Created engaging activities to foster participation among diverse groups.
- Monitored social interactions to enhance positive experiences and mitigate conflicts.
- Promoted results-oriented programs aligned with enrichment objectives.
- Integrated STEM activities into programs to inspire innovative career pathways.
Education
Associate of Science - Nursing
Bronx Community College
Bronx, NY05-2026
High School Diploma -
Frederick Douglass Academy II Secondary School
Manhattan, NY06.2023
Skills
- Report preparation
- Stock management
- Written communication
- Pricing calculations
- Product restocking
- Sanitation procedures
- Time management
- Positive attitude
- Team collaboration
- Problem resolution
- Customer service
- Research skills
- Interpersonal skills
- Goal orientation
- Dependability
Certification
- Certification of Participation City of New York Parks & Recreation
Timeline
Intern
Parks and Recreation Department
07.2025 - 08.2025
Summer Camp Counselor
The Children's Aid Society
06.2024 - 08.2024
Customer Service Associate
Duane Reade
07.2023 - 08.2023
Intern
Community Initiatives Of NY
07.2022 - 08.2022
Intern
Roads To Success
07.2021 - 08.2021
Associate of Science - Nursing
Bronx Community College
High School Diploma -
Frederick Douglass Academy II Secondary School
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