Madison Johnston
Nashville,TN
Summary
Dynamic Processing Supervisor at DCI Donor Services with proven expertise in team leadership and sterile processing. Successfully trained and developed staff, enhancing operational efficiency and compliance with quality standards. Recognized for resolving complex issues and fostering collaboration, ensuring timely completion of critical tasks while maintaining a safe work environment.
Overview
4
4
years of professional experience
Work History
Processing Supervisor
DCI Donor Services
Nashville, Tennessee
12.2024 - Current
- Ensured compliance with safety and quality standards during operations.
- Trained new staff on processing procedures and safety protocols.
- Collaborated with team members to maintain a clean work environment.
- Assisted in troubleshooting equipment issues during processing activities.
- Supervised a team of 27 technicians, which includes amnion technicians, musculoskeletal technicians, and central sterile processing technicians.
- Collaborated with our quality and research and development departments to ensure processed tissue meets quality standards and to help create better ways to process.
- Reviewed customer complaints, feedback pertaining to product quality, service levels and took necessary measures to address those concerns quickly.
- Conducted regular training sessions for new and existing employees on processing protocols.
Processing Team Lead
DCI Donor Services
Nashville, Tennessee
06.2024 - 12.2024
- Train new processing staff members in company policies, procedures, and systems.
- Organize weekly meetings with processing team members to discuss progress towards goals, address any problems encountered, and brainstorm solutions.
- Lead team of processors in daily workflow activities, ensuring quality standards and deadlines are met.
- Troubleshoot technical issues that arise during the course of normal operations.
- Monitor and adjust staff assignments to ensure all tasks are completed on time.
Processing Technician
DCI Donor Services
Nashville, Tennessee
06.2021 - 06.2024
- Processes musculoskeletal, orthopedic tissue, and amniotic tissue to client specifications and processing protocols.
- Establishes and maintains a sterile environment within a clean room and laminar flow hood. Obtains specimens for bacteriological cultures, and inoculates media. Breaks down, decontaminates, and disinfects the clean room environment.
- Performs initial QA of each graft/allograft for suitability based on SOP and specification. Inspects each graft for proper processing techniques, thorough removal of blood and lipids, and residual tissue.
Education
Some College (No Degree) - Microbiology
Middle Tennessee State University
Murfreesboro, TNSome College (No Degree) - Biology
Lee University
Cleveland, TNHigh School Diploma -
Franklin Classical School
Franklin08-2016
Skills
- Team leadership
- Problem solving
- Employee training
- Workflow management
- Team collaboration and leadership
- Staff supervision
- Schedule development
- Process documentation
- Conflict resolution
- Policy enforcement
- Staff development
- Sterile processing
- Data entry
Timeline
Processing Supervisor
DCI Donor Services
12.2024 - Current
Processing Team Lead
DCI Donor Services
06.2024 - 12.2024
Processing Technician
DCI Donor Services
06.2021 - 06.2024
Some College (No Degree) - Microbiology
Middle Tennessee State University
Some College (No Degree) - Biology
Lee University
High School Diploma -
Franklin Classical School
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