Madison Jones
Powder Springs,GA
Summary
Dynamic Data Analyst Intern with a proven track record at Cox Automotive Inc., adept in Python and Salesforce CRM, showcasing exceptional problem-solving skills and a knack for optimizing operations. Excelled in creating strategic solutions and enhancing customer service efficiency, demonstrating leadership and adaptability in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Data Strategy Analysts Intern
Cox Automotive Inc.
05.2024 - 07.2024
- Created a Sharepoint website for API Sales Governance APIs
- Learned and researched the operations of the organization and created an informational guide for colleagues and stakeholders
- Created, analyzed, and assessed Salesforce reports and contact instances
- Create a master combined tracker to document existing Digital Retailing API agreements
- Project manage workstream activities and action items and organize and compile several tracking documents
Front Desk Customer Service Representative
Goldfish Swim School
05.2023 - 04.2024
- Skillfully address customer inquiries and concerns via telephone, digital platforms, and in-person interactions
- Manage customer data using Google Sheets and Salesforce CRM
- Coordinate and prepare lesson schedules for team members, optimizing class assignments and instructor allocation
Education
Bachelor of Science - Information Technology, Computer Science
Kennesaw State University
Marietta, GA12.2024
Skills
- Python
- Excel
- SQL
- HTML
- JavaScript
- IntelliJ
- Java
- Office 365
- Salesforce CRM
- Google Sheets
- Database Management
- Pivot Tables
- GitHub
- Postgres SQL
- Docker
- Tableau
- Django
- Backend Development
- Frontend Development
- Conflict resolution
- Problem-solving skills
- Programming Problem-Solving
- Leadership
- Teamwork
- Great Work Ethic
- Flexibility
- Resourcefulness
- Handling Money
- Customer service
- Sales
- Adaptability
- Microsoft Azure
Projects
Volunteer Management Software
Capstone Project: Enhanced volunteer data management and reporting capabilities, offering a tailored solution for the organization’s volunteer operations. The team extracted volunteer data from iShelters’ MySQL database and imported it into a custom PostgreSQL database with data validation. My primary role was as a backend developer handling the ETL process.
Georgia School Grades Analysis
Analyzed the Georgia Governor’s Office of Student Achievements data files using Tableau and constructed four dashboards, which included the Overview, Deteailed Performance, Literacy, and Finacial Efficiency Dashboards.
Accomplishments
- Kennesaw State University President's List, Fall 2021 through Spring 2023, and Fall 2024
- Kennesaw State University Dean's List, Fall 2020, and Fall 2023-Spring 2024
Affiliations
- MomoCon Volunteer - Social Deduction Game Moderator, Lead and assist groups of 3 to 35 people. Explain the rules and roles in the games and facilitate the game.
- Support Group for Black Women- Discuss Black women struggles and experiences and then empower black women in the workforce. We also share and discuss current struggles and issues in the world.
Timeline
Data Strategy Analysts Intern
Cox Automotive Inc.
05.2024 - 07.2024
Front Desk Customer Service Representative
Goldfish Swim School
05.2023 - 04.2024
Bachelor of Science - Information Technology, Computer Science
Kennesaw State University
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