Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Jones

Fort Washington

Summary

Dynamic and student-centered education professional with extensive experience in behavior management, student support services, and restorative practices within urban school settings. Proven track record as an ISS Coordinator and Behavior Technician, collaborating closely with teachers, families, and support teams to foster positive school climates, reduce behavioral incidents, and promote student achievement. Skilled in implementing SEL (Social Emotional Learning) initiatives, developing individualized behavior intervention plans, facilitating mediations, and leading culturally responsive programs. Holds a Master’s Degree in Forensic Psychology, bringing a deep understanding of adolescent development and behavioral needs. Committed to building inclusive, respectful learning environments that empower students to thrive academically, socially, and emotionally.

Overview

7
7
years of professional experience
1
1
Certification

Work History

ISS Coordinator

Excel Academy DCPS, Washington, DC
08.2024 - Current
  • Supervise students assigned for disciplinary reasons.
  • Track suspensions and assist with coursework.
  • Monitor student behavior and implement behavior-reduction strategies.
  • Support PBIS and lead student mediations.
  • Communicate bi-weekly with families about student progress.

Behavior Technician

Jefferson Academy DCPS, DC
02.2022 - 08.2024
  • Monitored behavior and provided academic support during suspensions.
  • Implemented PBIS and special education programming.
  • Collaborated on behavior plans and documented student progress.

Social Work Volunteer

Noyes Elementary School DCPS, DC
10.2021 - 06.2023
  • Tutored students in math and literacy using iReady and Zearn.
  • Modeled positive academic behaviors and supported SEL curriculum.
  • Assisted with character development and learning strategies.

Community Coordinator

Exodus Community Program
06.2021 - 09.2021
  • Mentored students academically and socially.
  • Facilitated cultural exposure, life skills groups, and family engagement.
  • Organized community-based support activities.

Customer Service Clerk / Front End Manager

Safeway
06.2020 - 09.2021
  • Managed customer service operations and supported up to six cashiers.
  • Delivered service to over 300 customers daily.
  • Managed inventory and upheld store procedures.

Summer Camp Counselor

Summer Youth Employment Program
07.2018 - 09.2018
  • Supervised children in camp settings.
  • Organized activities, ensured safety, and enforced camp rules.

Education

Master of Science - Forensic Psychology

Southern New Hampshire University
Hooksett, NH
11-2024

Bachelor of Arts - Human Services

Southern New Hampshire University
Hooksett, NH
05-2022

Skills

  • Certified in Restorative justice practices
  • SBT
  • Panorama
  • Life Coaching
  • SEL Curriculum Implementation
  • Aspen
  • Public Speaking
  • Proofreading
  • Microsoft Office
  • Oracle
  • Communication

Certification

  • Certified Life Coach
  • Mastered SEL Curriculum Implementation
  • Microsoft Office: Word, PowerPoint, Excel
  • Adobe Photoshop, Oracle
  • Public Speaking, Communication, Proofreading

Timeline

ISS Coordinator

Excel Academy DCPS, Washington, DC
08.2024 - Current

Behavior Technician

Jefferson Academy DCPS, DC
02.2022 - 08.2024

Social Work Volunteer

Noyes Elementary School DCPS, DC
10.2021 - 06.2023

Community Coordinator

Exodus Community Program
06.2021 - 09.2021

Customer Service Clerk / Front End Manager

Safeway
06.2020 - 09.2021

Summer Camp Counselor

Summer Youth Employment Program
07.2018 - 09.2018

Master of Science - Forensic Psychology

Southern New Hampshire University

Bachelor of Arts - Human Services

Southern New Hampshire University
Madison Jones