Madison Kayser
Lancaster,CA
Summary
I am an Efficient Office Assistant with two years of experience handling high-volume phone calls and in-person questions. I am diligent and respectful when working with clients and colleagues. I am timely on planned work days, flexible, and hardworking. I am proficient in software tools such as Excel, Outlook, and any Google-type documents. I am a team player that is always open to new ideas and suggestions. I excel in multitasking and time management, and I am dedicated to providing every customer with a wonderful and memorable experience.
Overview
2
2
years of professional experience
Work History
Veterinary Assistant
Antelope Valley Animal Hospital
Palmdale
01.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Office Assistant
Antelope Valley College
Palmdale
06.2022 - 12.2022
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Monitored calendars and scheduled appointments based on availability and established load limits.
Education
Associate of Science - Business Administration
Antelope Valley College
Lancaster, CA12-2023
Associate of Arts - Liberal Arts And Sciences
Antelope Valley College
Lancaster, CA12-2023
Skills
- Clerical Support
- Call handling
- Scheduling
- Customer Service
- Leadership/communication skills
- Able to Type 45 WPM
Timeline
Veterinary Assistant
Antelope Valley Animal Hospital
01.2023 - Current
Office Assistant
Antelope Valley College
06.2022 - 12.2022
Associate of Science - Business Administration
Antelope Valley College
Associate of Arts - Liberal Arts And Sciences
Antelope Valley College
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