Madison Keenan
Columbia,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Bahama Breeze
03.2018 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Front Desk Receptionist
McCormick Chiropractic
03.2018 - 09.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Choral Scholar
St. Gabriel's Episcopal Church
08.2017 - 08.2018
- Specialized in both classical and contemporary music.
- Selected appropriate pieces to meet performance needs and showcase skills.
- Applied knowledge of harmony, melody, rhythm and voice production to individualize presentations and maintain audience interest.
- Used printed text and musical notations to memorize musical selections and routines.
- Observed choral leaders or prompters for cues or directions in vocal presentations.
Education
Bachelor of Arts - Vocal Performance
University of South Carolina - Columbia
Columbia, SC05.2023
Skills
- Verbal and Written Communication
- Process Payments
- Guest Satisfaction
- Microsoft Office
- Scheduling Appointments
- Complex Problem-Solving
- Time Management
Timeline
Server
Bahama Breeze
03.2018 - 07.2021
Front Desk Receptionist
McCormick Chiropractic
03.2018 - 09.2020
Choral Scholar
St. Gabriel's Episcopal Church
08.2017 - 08.2018
Bachelor of Arts - Vocal Performance
University of South Carolina - Columbia
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