MADISON KERNOSEK
Hagerstown,US
Summary
Highly motivated and driven, excited to contribute skills and dedication to a new role as part of a dynamic and growing team. Focus on increasing customer loyalty, improving service standards, and driving long-term market success. Previous experience as a lifeguard, eager to apply expertise in a new setting. Currently seeking a position to utilize diverse skills effectively. Known for excellent communication skills and ability to work well in a team, brings a strong work ethic to any task at hand.
Overview
4
4
years of professional experience
Work History
Small Business Owner
Etsy Shop
08.2023 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Lifeguard
Golay Community Center
Cambridge City, IN, US
08.2022 - 04.2023
- General maintenance
- Swim instruction
- Safety training
- Provided customers and guests with detailed safety rules and procedures for swimming and other activities, which resulted in a 95% reduction in incidents
- Warned patrons about unsafe or hazardous conditions and suggested alternative activities during closures
- Prepare lessons for students of various ages
- Ensuring the patrons' safety in and around the pool
- Was in charge of ensuring the safety of all guests in and around the pool
- Taught users how to behave in the best possible way and how to protect themselves
Animal Caretaker
Henry County Humane Society
New Castle, IN, US
05.2022 - 05.2022
- Kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities were all cleaned by me
- Improved animals health by following an optimal feeding and watering schedule
- Kept animals clean and free of contaminants to promote optimal health
- Relieved boredom and stress from living in a shelter environment by walking, playing, and caring for dogs
Apparel Clerk
Walmart Supercenter
Richmond, IN, US
08.2021 - 11.2021
- Provided prompt and courteous assistance to customers in person and over the phone
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance
- Was prompt and efficient in responding to customer questions and requests
- Greeted customers and assisted them in finding items
- Was in charge of answering customer questions about merchandise and pricing
- Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look
- Answered questions about store policies and concerns to support positive customer experiences
- Listened to the needs and desires of customers in order to identify and recommend the best products
- Opened, shelved, and merchandised new products in visually appealing and well-organized displays for maximum sales promotions
Education
High School -
Hagerstown Jr. Sr. High School
Hagerstown, IN01.2023
Skills
- Strong communicator
- Detail-oriented
- First Aid/CPR
- Pool operations
- Kennel care
- Cat socialization
- Cleaning kennels
- Animal feeding
- Attention to detail
- Patience and empathy
- Public safety
- General maintenance
- Pool maintenance
- Swimming instruction
- Clothing organization
- Rack replenishment
- Clothes folding
- Returns management
- Friendly and helpful
- Inventory and stocking
Timeline
Small Business Owner
Etsy Shop
08.2023 - Current
Lifeguard
Golay Community Center
08.2022 - 04.2023
Animal Caretaker
Henry County Humane Society
05.2022 - 05.2022
Apparel Clerk
Walmart Supercenter
08.2021 - 11.2021
High School -
Hagerstown Jr. Sr. High School