Summary
Overview
Work History
Education
Skills
Timeline
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Madison Kicklighter

Fort Riley North,KS

Summary

Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.

Overview

11
11
years of professional experience

Work History

Property Manager

Canyon View Properties
01.2024 - 04.2025
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Managed budgets effectively, reviewing expenses regularly and negotiating favorable contracts with vendors.

Assistant Manager

Canyon View Properties
03.2023 - 01.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.

Server Trainer

Quebedeaux Cajun Cafe
04.2022 - 01.2023
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.

Bartender

Sonny's BBQ
04.2020 - 04.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server Trainer

Buffalo Wild Wings
03.2014 - 04.2017
  • Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
  • Monitored new server performance and offered continuous support throughout training period.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
  • Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.

CNA Student

Magnolia Manor Nursing Home
01.2016 - 03.2016
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
  • Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.

Clinical Assistant

Brave Heart Program
06.2014 - 03.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
  • Assisted patients with basic care needs.
  • Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.

Education

BRUNSWICK HIGHSCHOOL
Brunswick, GA

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Fair housing mandates
  • Adaptable
  • Microsoft office

Timeline

Property Manager

Canyon View Properties
01.2024 - 04.2025

Assistant Manager

Canyon View Properties
03.2023 - 01.2024

Server Trainer

Quebedeaux Cajun Cafe
04.2022 - 01.2023

Bartender

Sonny's BBQ
04.2020 - 04.2022

CNA Student

Magnolia Manor Nursing Home
01.2016 - 03.2016

Clinical Assistant

Brave Heart Program
06.2014 - 03.2016

Server Trainer

Buffalo Wild Wings
03.2014 - 04.2017

BRUNSWICK HIGHSCHOOL

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Madison Kicklighter