Hi, I’m
Madison Kilmer
Winchester,VA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
years of professional experience
Work History
Willie Sutton's Saloon Winchester , VA
Head Bartender
12.2023 - 12.2024
Job overview
- Greeted customers and provided excellent customer service.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Effectively multitasked within fast-paced environment.
- Completed regular bar inventories and daily requisition sheets.
- Monitored bar inventory and promptly restocked low items before depletion.
- Developed good working relationships with fellow employees through effective communication.
ReEnvision Physical Therapy Winchester, VA
Administrative Assistant
01.2021 - 05.2023
Job overview
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Maximized customer satisfaction by handling customer email and telephone interactions.
- Maintained up-to-date knowledge of company products, services, policies, and procedures.
- Participated in team meetings to discuss strategies for improving customer experience.
Education
Laurel Ridge Community College Middletown, VA
Associate of Science from Surgical Technology
05-2026
Lord Fairfax Community College Middletown, VA
Associate of Science from Business Administration
05-2023
Skills
- Problem solving
- Documentation and recordkeeping
- Multi-line phone systems
- Billing and coding
- Email management
- Technical documentation
- Problem-solving aptitude
- Customer service
Timeline
Head Bartender
Willie Sutton's Saloon
12.2023 - 12.2024
Administrative Assistant
ReEnvision Physical Therapy
01.2021 - 05.2023
Laurel Ridge Community College
Associate of Science from Surgical Technology
Lord Fairfax Community College
Associate of Science from Business Administration
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