MADISON KINDERVATTER
Phillipsburg
Summary
Customer-focused professional with experience providing in-person, phone, and email support in fast-paced environments. Strong communicator known for problem-solving, organization, and maintaining a positive customer experience. Skilled in handling documentation, payments, and sensitive issues with accuracy and professionalism. Dependable team member with a proven ability to multitask, train others, and support daily operations.
Overview
9
9
years of professional experience
Work History
Operations Administrator
Fred Beans Toyota
03.2024 - Current
- Provide direct customer support in person, by phone, and via email, responding to questions and resolving concerns in a professional and timely manner.
- Escalate complex issues to sales, finance, or service leadership while maintaining clear communication with customers.
- Prepare and process customer paperwork accurately, including registrations, payments, and temporary vehicle tags.
- Coordinate with internal departments and external agencies to resolve motor vehicle discrepancies efficiently.
- Maintain accurate vehicle and transaction records within company systems.
- Support a welcoming office environment by assisting with customer-facing displays and internal events.
- Train and support new customer relations team members to ensure consistent service standards.
Accounting Clerk
Fred Beans Family of Dealerships
09.2024 - 08.2025
- Maintained accurate and organized financial and administrative records to support daily operations.
- Processed warranty cancellations, refunds, and out-of-state motor vehicle transactions for multiple dealerships.
- Assisted with time-sensitive documentation to ensure smooth customer and dealership transactions.
- Supported month-end closing activities through accurate journal entries and account adjustments.
- Collaborated with team members to meet deadlines and maintain a cooperative work environment.
Lead Teacher
The Goddard School
09.2021 - 09.2024
- Communicated daily with parents to share updates, address concerns, and build strong, trusting relationships.
- Managed classroom schedules while balancing multiple responsibilities in a fast-paced setting.
- Completed required documentation accurately and on time.
- Trained and supported new staff members to maintain consistent standards.
- Collaborated with supervisors to improve overall program quality and daily operations.
Assistant Teacher
Raritan Valley Community College Children’s Campus
01.2017 - 01.2020
- Supported families by providing regular updates and responding professionally to questions and concerns.
- Maintained organized schedules and accurate documentation.
- Assisted in creating a safe, structured, and welcoming environment.
- Worked closely with supervisors and team members to improve daily operations.
Education
Associate of Applied Science (A.A.S.) - Early Childhood Education
Raritan Valley Community College
01.2020
Skills
- Problem Solving
- Administrative & Clerical Support
- Team Collaboration
- Training & Mentorship
- Attention to Detail
- Customer Support (In-Person, Phone, Email)
- Conflict Resolution & Issue Escalation
- Communication & Active Listening
- Payment Processing
- Data Entry & Record Accuracy
- Time Management & Multitasking
Community Service
Special Olympics New Jersey, 2009–2024, Annual fundraiser and participant, raising money and awareness through community events.
Timeline
Accounting Clerk
Fred Beans Family of Dealerships
09.2024 - 08.2025
Operations Administrator
Fred Beans Toyota
03.2024 - Current
Lead Teacher
The Goddard School
09.2021 - 09.2024
Assistant Teacher
Raritan Valley Community College Children’s Campus
01.2017 - 01.2020
Associate of Applied Science (A.A.S.) - Early Childhood Education
Raritan Valley Community College