Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Madison King

Decatur,GA

Summary

Accomplished professional with extensive experience, excelling in data entry and cash handling. Celebrated for communication prowess and dispute resolution expertise, thrives in high-pressure settings, ensuring superior customer service and precision. Skilled in multitasking and team collaboration, consistently achieves outstanding results.

Overview

5
5
years of professional experience

Work History

Sales Associate

Burlington
03.2025 - 08.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained knowledge of current promotions and sales to effectively engage customers.
  • Processed transactions accurately through point-of-sale system to ensure customer satisfaction.
  • Organized merchandise displays to optimize store layout and improve accessibility for shoppers.

Security Officer

Allied Universal
12.2024 - 03.2025
  • Monitored premises to ensure safety and security of staff and visitors.
  • Conducted regular patrols to detect and deter unauthorized activities.
  • Responded to incidents and emergencies, providing immediate assistance as needed.
  • Assisted in enforcing company policies and procedures for maintaining order.

Event Staff Member

Mercedes-Benz Stadium
06.2023 - 12.2024
  • Assisted in event setup and breakdown, ensuring efficient transition between activities.
  • Provided customer service support, addressing inquiries and enhancing guest experiences.
  • Collaborated with team members to maintain cleanliness and organization throughout events.
  • Operated audio-visual equipment to support presentations and entertainment during events.

Guest Service Representative

Stone Mountain Park
05.2023 - 12.2023
  • Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Managed front desk operations, ensuring seamless check-in and check-out processes for guests.
  • Utilized reservation systems to confirm bookings and modify guest itineraries accurately.
  • Collaborated with housekeeping and maintenance teams to ensure high standards of facility cleanliness and functionality.

Team Member

Chick-fil-A
08.2020 - 04.2022
  • Collaborated with team to ensure efficient operation of daily tasks.
  • Assisted in training new team members on operational procedures.
  • Implemented best practices for inventory management and stock rotation.
  • Maintained cleanliness and organization of work area for optimal safety.

Education

Bachelor of Science - Business Management

Alabama State University
Montgomery, AL

Skills

  • Microsoft Office proficiency including Excel, Word, Google Docs, Canva, PowerPoint
  • Data entry and cash handling expertise
  • General accounting and budgeting skills
  • Effective verbal and written communication
  • Dispute resolution techniques
  • Efficient customer service practices
  • Time management capabilities
  • Effective multitasking abilities
  • Detail-oriented mindset
  • Good adaptability in research/writing tasks
  • Groups project collaboration skills
  • Effective peer mentoring/tutoring
  • Event planning coordination

Accomplishments

  • Maintained steady progress toward a Business Management degree while balancing multiple jobs
  • Honor society
  • Completed group projects and presentations using Excel, PowerPoint, and Google Docs

Timeline

Sales Associate

Burlington
03.2025 - 08.2025

Security Officer

Allied Universal
12.2024 - 03.2025

Event Staff Member

Mercedes-Benz Stadium
06.2023 - 12.2024

Guest Service Representative

Stone Mountain Park
05.2023 - 12.2023

Team Member

Chick-fil-A
08.2020 - 04.2022

Bachelor of Science - Business Management

Alabama State University

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Madison King