MADISON KREFT
Boston,MA
Summary
Self-motivated professional Human Resources Assistant with 3 years of resourceful and focused administrative experience. Proficient in supporting HR personnel and posting employment vacancies. Skilled in maintaining employee records, processing payroll and resolving staff issues. Accomplished Management professional specializing in creating, launching and operating retail locations. Skilled in leading qualified teams to achieve sales objectives and win customer loyalty. Proven leader with demonstrated success in increasing bottom line performance.
Overview
7
7
years of professional experience
Work History
Human Resources Intern
NWN Carousel
06.2023 - Current
- Obtained hands-on working experience to demonstrate educational skills and gain industry knowledge
- Partnered with HR business partners to manage various projects
- Performed job analysis activities such as writing job descriptions and evaluating positions
- Collaborated with HR team to assist in recognition events, engagement activities and employee communications
- Analyzed employee survey results to identify areas of improvement within the organization
- Participated in team meetings to provide input on process improvements within the department
- Managed payroll processing functions including entering time sheets into system, calculating wages, and distributing paychecks
- Compiled and organized employee data in HR databases
- Develop and implement diversity and inclusion initiatives to create a more inclusive workplace environment.
HR Assistant
MACKIN GROUP
10.2022 - Current
- Handled sensitive and confidential employee information with complete discretion
- Drove employee feedback to deliver information to management for corrective action
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service
- Reviewed files to check for complete and accurate information
- Retrieved requested files and delivered to appropriate personnel.
HR Intern
WRIGHTS RESUMES AND CONNECTIONS
10.2022 - 12.2022
- Created, organized and maintained employee personnel files to keep sensitive data secure
- Worked on multiple projects simultaneously in fast-paced environment
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes
- Updated internal databases with new employee information, contact details and employment forms
- Posted and updated job ads from job boards and social networks.
Retail Sales Associate
ANDRADES CATCH
05.2022
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Helped customers by answering questions and locating merchandise
- Calculated pricing, applied discounts and collected payments to process transactions
- Answered questions about current promotions and resolved issues according to store policies.
Retail Manager
DIGGERS CATCH
02.2018 - 05.2022
- Managed special store projects to improve store-wide processes and operations
- Monitored inventory, cash and payroll processes to keep location running smoothly
- Managed visual merchandising, maintaining standards and elevating customer experience
- Maintained store staff by recruiting, orienting and training employees
- Placed reorders and followed up on pending orders to meet customer demand
- Met or exceeded fiscal sales goals, maximizing operating budgets.
HR Compensation Analyst
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06.2024 - Current
- Prepared and updated job description records for all employees across company.
- Collaborated with recruiters to help develop compensation packages and maintain fair employee pay levels.
- Maintained strong working knowledge of Department of Labor's Fair Labor Standards Act and other regulations.
- Updated personnel handbooks and individual records to keep filed accurate and detailed.
- HSA Workbooks
- Assisted with administration of bonuses, cash incentives for home offices and executive programs.
Education
Bachelor of Arts - Psychology
Boston University
05.2022
Skills
- Problem-Solving
- Critical Thinking
- Administrative Skills
- Relationship Building
- Expense Analysis
- Team Leadership
- Time Management
- Verbal and Written Communication
- Detail-Oriented
- Project Coordination
- Good Work Ethic
Timeline
HR Compensation Analyst
NWN Carousel
06.2024 - Current
Human Resources Intern
NWN Carousel
06.2023 - Current
HR Assistant
MACKIN GROUP
10.2022 - Current
HR Intern
WRIGHTS RESUMES AND CONNECTIONS
10.2022 - 12.2022
Retail Sales Associate
ANDRADES CATCH
05.2022
Retail Manager
DIGGERS CATCH
02.2018 - 05.2022
Bachelor of Arts - Psychology
Boston University