Madison Kubicki
North Bend,OR
Summary
Working as a Personal Support Worker and in a hotel environment, I have learned many traits about cleaning, organization, and enhancing patient and guest experiences, I leveraged compassionate care and problem-solving skills with Public Partnerships and with Coast Guard Morale, Welfare, and recreation to significantly improve satisfaction and safety. Specializing in personal hygiene assistance and customer service, I consistently ensured high-quality care and efficient reservation management, contributing to a positive and secure environment.
Overview
2
2
years of professional experience
Work History
Personal Support Worker
Public Partnerships
Household
06.2023 - Current
- Maintained a safe environment for patients by following procedures during personal care tasks.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and administers medication.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Promoted independence among patients by developing individualized care plans that focused on their unique needs and abilities.
Front Desk Clerk and Housekeeper
U.S. Coast Guard Morale, Welfare, Recreation
Kodiak Station, AK
07.2022 - 01.2023
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
High School Diploma -
North Bend Senior High School
North Bend, OR05.2024
Skills
- Personal Hygiene Assistance
- Housekeeping tasks
- Meal Preparation
- Recreational Activities
- Transportation Services
- Daily living assistance
- Customer Service
- Problem-solving skills
- Phone and Email Etiquette
- Guest Registration
- Office Organization
- Laundry and housekeeping coordination
Creativity
I enjoy experimenting with diverse color schemes, and aesthetics to improve the value and functionality of the space. I am detail-oriented and eager to apply my knowledge of color theory. I plan to create a functional space that is unique by selecting decorative items and materials.
Timeline
Personal Support Worker
Public Partnerships
06.2023 - Current
Front Desk Clerk and Housekeeper
U.S. Coast Guard Morale, Welfare, Recreation
07.2022 - 01.2023
High School Diploma -
North Bend Senior High School