Summary
Overview
Work History
Education
Skills
Creativity
Timeline
Generic

Madison Kubicki

North Bend,OR

Summary

Working as a Personal Support Worker and in a hotel environment, I have learned many traits about cleaning, organization, and enhancing patient and guest experiences, I leveraged compassionate care and problem-solving skills with Public Partnerships and with Coast Guard Morale, Welfare, and recreation to significantly improve satisfaction and safety. Specializing in personal hygiene assistance and customer service, I consistently ensured high-quality care and efficient reservation management, contributing to a positive and secure environment.

Overview

2
2
years of professional experience

Work History

Personal Support Worker

Public Partnerships
06.2023 - Current
  • Maintained a safe environment for patients by following procedures during personal care tasks.
  • Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
  • Assisted with feeding and administers medication.
  • Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
  • Promoted independence among patients by developing individualized care plans that focused on their unique needs and abilities.

Front Desk Clerk and Housekeeper

U.S. Coast Guard Morale, Welfare, Recreation
07.2022 - 01.2023
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
  • Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Education

High School Diploma -

North Bend Senior High School
North Bend, OR
05.2024

Skills

  • Personal Hygiene Assistance
  • Housekeeping tasks
  • Meal Preparation
  • Recreational Activities
  • Transportation Services
  • Daily living assistance
  • Customer Service
  • Problem-solving skills
  • Phone and Email Etiquette
  • Guest Registration
  • Office Organization
  • Laundry and housekeeping coordination

Creativity

I enjoy experimenting with diverse color schemes, and aesthetics to improve the value and functionality of the space. I am detail-oriented and eager to apply my knowledge of color theory. I plan to create a functional space that is unique by selecting decorative items and materials. 


Timeline

Personal Support Worker

Public Partnerships
06.2023 - Current

Front Desk Clerk and Housekeeper

U.S. Coast Guard Morale, Welfare, Recreation
07.2022 - 01.2023

High School Diploma -

North Bend Senior High School
Madison Kubicki