- DIY and Home Improvement
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Music
- Passionate about balancing physical health with mental and emotional wellness
- Camping
- Home Brewing
- Personal Development and Self-Improvement
- Road Trips
Madison Kummrow
FOLEY,MN
Summary
Dynamic General Manager with a proven track record at Arby's, excelling in budget management and employee training. Spearheaded initiatives that enhanced product quality and boosted sales, while fostering a culture of engagement and performance evaluation. A strategic leader committed to optimizing workflows and driving organizational growth. Ready to learn and develop with taking my skills to a higher level.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Arbys
05.2023 - Current
- Developed training programs that increased employee engagement and skill development throughout the organization.
- Established quality control measures that enhanced product standards and reduced operational errors.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Pizza Delivery Driver
Dominos Pizza Inc.
02.2023 - 11.2023
- Ensured timely delivery of orders while adhering to traffic regulations and safety protocols.
- Maintained accurate records of deliveries, enhancing order tracking efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new delivery drivers on routes, company policies, and customer interaction standards.
Assistant Manager
Arbys
2022 - 2023
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Restaurant Shift Manager
Arbys
10.2021 - 2022
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on service standards and food preparation techniques.
- Implemented inventory management processes to reduce waste and optimize supply levels.
- Coordinated staff schedules, enhancing coverage during peak hours for improved customer service.
Team Member
Arbys
01.2021 - 2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Engaged with customers to enhance their dining experience through positive interactions
- Collaborated with team to ensure timely service during peak hours
- Maintained productive, efficient approach to all tasks.
Food Delivery Driver
DoorDash
06.2020 - 12.2020
- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Navigated optimal routes using GPS technology to minimize delivery times.
- Communicated effectively with customers regarding order status and delivery updates.
- Maintained vehicle cleanliness and performed routine maintenance checks for safety compliance.
Woodshop Assistant
G & R Custom Elevator Cabs
09.2019 - 05.2020
Wax Machinist
Waltek Inc.
08.2018 - 06.2019
- Conducted routine maintenance on machinery to ensure optimal performance.
- Collaborated with team members to troubleshoot production issues and improve workflows.
- Inspected finished products for quality assurance, ensuring compliance with standards.
Head Cashier
Home Depot
01.2018 - 08.2018
- Managed cash register operations, ensuring accurate transactions and efficient customer service.
- Assisted with training new cashiers on checkout procedures and company policies.
- Handled customer inquiries and resolved issues to enhance satisfaction and loyalty.
- Maintained knowledge of promotions, sales, and store policies to assist customers effectively.
Team Member
Arbys
09.2015 - 01.2018
- Provided exceptional customer service by accurately taking and fulfilling orders
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Followed food safety guidelines to maintain quality and compliance standards
Education
High School Diploma -
Elk River High School
Elk RiverSkills
- Budget management
- Employee training
- Quality control
- Sales strategy
- Performance evaluation
- Staff supervision
- Conflict resolution
- Strategic planning
- Workflow optimization
- Problem resolution
- Efficient multi-tasker
- Effective leader
Certification
ServSafe
Interests
Timeline
General Manager
Arbys
05.2023 - Current
Pizza Delivery Driver
Dominos Pizza Inc.
02.2023 - 11.2023
Restaurant Shift Manager
Arbys
10.2021 - 2022
Team Member
Arbys
01.2021 - 2021
Food Delivery Driver
DoorDash
06.2020 - 12.2020
Woodshop Assistant
G & R Custom Elevator Cabs
09.2019 - 05.2020
Wax Machinist
Waltek Inc.
08.2018 - 06.2019
Head Cashier
Home Depot
01.2018 - 08.2018
Team Member
Arbys
09.2015 - 01.2018
Assistant Manager
Arbys
2022 - 2023
High School Diploma -
Elk River High School