Madison Langevine
Ladson,SC
Summary
Motivated Medical Assistant with a strong track record of performance in clinical and administrative roles. Skilled in multitasking and prioritizing workloads independently, ensuring efficient operations. Experienced in enhancing patient satisfaction through effective team collaboration and high-quality healthcare delivery. Recognized for exceptional customer service and attention to detail in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Certified Clinical Medical Assistant
HCA Physician Services
North Charleston, South Carolina
01.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Educated patients on cardiac health and preparation for tests.
- Participated in quality assurance activities to enhance service delivery standards.
- Collaborated with nurses and other healthcare professionals to ensure quality care was provided at all times.
- Performed electrocardiograms, Holter monitor, and event recorder tests to evaluate patients' cardiac activity.
Certified Clinical Medical Assistant
Lowcountry Eye Specialists
Ladson, SC
09.2024 - 12.2024
- Assisted ophthalmologists during surgeries and laser treatments.
- Performed visual field tests and interpreted results accurately.
- Maintained and calibrated ophthalmic instruments for optimal performance.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, fundus photography, fluorescein angiography, and laser treatments.
- Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
Veterinary Assistant
Knoxville Animal Clinic
09.2022 - 08.2024
- Positioned animals for diagnostic imaging, including X-rays and scans.
- Assisted in administering medications, vaccinations, and treatments as directed by veterinarian.
- Enhanced patient care by supporting veterinarians during examinations, surgeries, and procedures.
- Cleaned and disinfected exam areas, surgical tools, and kennels to prevent disease spread.
- Fostered positive client relations through effective communication about pet health needs.
- Collaborated with veterinary staff to deliver exceptional customer service at front desk.
- Reduced patient stress using calming techniques during exams, ensuring a positive experience.
- Administered injections and monitored vital signs to improve animal recovery rates.
Medical Assistant
Knoxville Orthopedic Clinic
07.2018 - 08.2022
- Sanitized and organized exam rooms, ensuring readiness of medical equipment.
- Obtained comprehensive client medical histories, including medication and allergy details.
- Directed patients to exam rooms while addressing inquiries and preparing for examinations.
- Managed medical records through filing, organizing, and scanning documents.
- Fostered trust with patients by building strong relationships through effective communication.
- Assisted physicians in minor surgeries by preparing operating rooms and sterilizing instruments.
- Ensured patient safety and comfort during examinations by addressing concerns promptly.
- Educated patients on preventative measures and treatment plans to promote positive health outcomes.
Head Hostess
Westbound and Down
06.2016 - 04.2018
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
Education
High School Diploma -
Evergreen High School
Evergreen, CO05.2018
Certified Medical Assistant
National Healthcare Association
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology
- Vital sign monitoring
- Clinical documentation
- Patient care
- Team collaboration
- Electronic health records
- Compassionate caregiving
- CPR certification
- Immunization administration
- Anatomy and physiology knowledge
- Emergency response preparedness
- Emotional support
Affiliations
- Cubs affiliate with Tennessee Smokies
Employee Harmony Group
- Supporting sanity
- Encourage morale
- Celebrating milestones
Accomplishments
- Team Orthopaedic Lead
- Recognition during clinic for stepping up and providing excellent patient care
References
References available upon request.
Timeline
Certified Clinical Medical Assistant
HCA Physician Services
01.2025 - Current
Certified Clinical Medical Assistant
Lowcountry Eye Specialists
09.2024 - 12.2024
Veterinary Assistant
Knoxville Animal Clinic
09.2022 - 08.2024
Medical Assistant
Knoxville Orthopedic Clinic
07.2018 - 08.2022
Head Hostess
Westbound and Down
06.2016 - 04.2018
High School Diploma -
Evergreen High School
Certified Medical Assistant
National Healthcare Association