Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

MADISON LANGSDORF

Medical Admin Assistant
Raleigh,NC

Summary

Flexible Medical Administrative Assistant passionate about patient care and aptitude for front desk duties as demonstrated over 6 years. Skilled in appointment scheduling, efficient data entry, health records maintenance and insurance billing tasks. Additional strengths include staff communication and digital data input.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Intake Coordinator

CB Homecare
05.2023 - Current
  • Entered referrals into appropriate system based on type of referral obtained.
  • Supported office staff and operational requirements with administrative tasks.
  • Conducted pre-screen eligibility process for program applicants through referral, phone and walk-ins.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.

Front Desk Administrator

EPIC Physical Therapy
01.2023 - 05.2023
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Care Coordinator

Landmark Health
08.2022 - 01.2023
  • Supported patient care excellence via planning and interpretation of programs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.

Medical Secretary

Advanced Urology Centers of New York
04.2021 - 04.2022
  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.
  • Enhanced office productivity by handling high volume of callers per day.
  • Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Facilitated new patient prescriptions, refills and prescription pre-authorizations.
  • Received and routed laboratory results to correct clinical staff members.

MEDICAL ADMINISTRATIVE ASSISTANT

New York Cancer & Blood Specialists
08.2020 - 01.2021
  • Greeted visitors warmly and courteously upon arrival at the front desk
  • Managed multiple tasks simultaneously while maintaining accuracy in all areas of work
  • Assisted with daily administrative duties such as filing documents and scheduling appointments
  • Organized front desk area to ensure cleanliness and orderliness at all times
  • Answered incoming calls in a professional manner, providing assistance or transferring the call to the appropriate person
  • Scanned insurance cards, lab requisitions, and other documents into intake system
  • Greeted and checked in patients upon arrival to office
  • Scheduled follow-up appointments directed by providers or indicated on encounter forms
  • Organized daily schedules for medical staff members ensuring timely arrival of patients for appointments
  • Verified insurance coverage for services rendered by providing accurate information to billing department.

Medical Assistant/Receptionist Assistant

East End Endocrinology
06.2017 - 07.2020
  • Scanned and documented new patient information in electronic health records for registration purposes
  • Greeted patients immediately upon arrival, providing excellent customer service
  • Answered incoming calls and directed them to the appropriate personnel
  • Used basic knowledge of medical terminology in daily office tasks
  • Supported physicians in examinations, procedures, and diagnostic tests
  • Triaged patients and performed vital checks for patient flow facilitation
  • Documented medical data in patient charts, facilitating accurate records.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

Education

Bachelor of Arts - Health Administration

University of Arizona Global Campus
Chandler, AZ
02.2022

Certification - Medical Assisting

Hunter Business School
Levittown, NY
06.2017

Skills

  • Data Entry
  • Eligibility Requirements
  • HIPAA Guidelines
  • Referral Verification
  • Critical Thinking Skills
  • Medical Records
  • Venipuncture Skills
  • Appointment Scheduling
  • Excellent Communication
  • G-Suite
  • Telephone etiquette
  • Skilled in Microsoft Office

Certification

  • CMA - Certified Medical Assistant

Timeline

Intake Coordinator

CB Homecare
05.2023 - Current

Front Desk Administrator

EPIC Physical Therapy
01.2023 - 05.2023

Care Coordinator

Landmark Health
08.2022 - 01.2023

Medical Secretary

Advanced Urology Centers of New York
04.2021 - 04.2022

MEDICAL ADMINISTRATIVE ASSISTANT

New York Cancer & Blood Specialists
08.2020 - 01.2021

Medical Assistant/Receptionist Assistant

East End Endocrinology
06.2017 - 07.2020

Bachelor of Arts - Health Administration

University of Arizona Global Campus

Certification - Medical Assisting

Hunter Business School

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MADISON LANGSDORFMedical Admin Assistant