Summary
Overview
Work History
Education
Skills
My welding career
Dog / house sitting
Timeline
Generic

Madison Laymon

Bend,OR

Summary

Dynamic and engaging professional with a proven track record at Honey & Pine Coffee Co., where I enhanced customer satisfaction through exceptional service and efficient problem-solving. Skilled in cash handling and fostering positive team environments, I excel in creating memorable customer experiences. Demonstrated ability to train peers and improve sales with my friendly and professional demeanor. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

1
1
year of professional experience

Work History

Barista

Honey & Pine Coffee Co.
Redmond, OR
03.2024 - 09.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Cashier

Wilco Farm Store
Bend, OR
09.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Cashier

Sportsman's Warehouse
Bend, OR
01.2024 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Performed cash, card and check transactions to complete customer purchases.

Wrangler

Staffing Partners Inc.
Sisters, OR
06.2023 - 09.2023
  • Improved horse handling skills by implementing safe and effective techniques for daily care and training.
  • Provided essential first aid treatment for injured horses, addressing health concerns promptly to minimize recovery time.
  • Supervised safety procedures during horse rides and interactions to provide safe and enjoyable ranch stays for guests.
  • Taught 10 ranch guests basic horse riding and care techniques.
  • Maintained cleanliness and safety of corrals and horse facilities.
  • Enhanced guest experience with engaging trail rides, incorporating local history and wildlife information.
  • Collaborated with team members to create enjoyable and memorable experiences for all ranch visitors.

Education

High School Diploma -

Mountain View Senior High School
Bend, OR
06.2024

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Exceptional customer service
  • Excellent memory

My welding career

I am a recent high school graduate who has taken a strong passion to welding. I took welding three out of my four years at high school and immediately knew that was what my biggest passion was. Welding has always been one of my hobbies and I cannot wait to see what this career path has in store for me!

Dog / house sitting

I have always loved having the opportunities to house sit and watch animals. I love broadening my horizons to learning about all different animals and learning more about how they function and how I can help them. I have been involved around horses for about seven years and have owned my personal horse for about four years. I have been taught so much and it is very big passion of mine.

I also have a dog. He is a Labrador Retriever and he is almost five years old. He is a hunting dog and he has taught me so much about behavior and how different breeds can excel in deferent places.

Timeline

Barista

Honey & Pine Coffee Co.
03.2024 - 09.2024

Cashier

Sportsman's Warehouse
01.2024 - 04.2024

Cashier

Wilco Farm Store
09.2023 - 05.2024

Wrangler

Staffing Partners Inc.
06.2023 - 09.2023

High School Diploma -

Mountain View Senior High School
Madison Laymon