Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
CustomerServiceRepresentative

Madison Leadingham

Ashland,KY

Summary

Second-semester nursing student with a strong ability to adapt quickly to dynamic environments and collaborate effectively within a team. Possess a solid foundation in medical terminology, anatomy, and physiology, supporting a proficient understanding of basic patient care and procedures. Dedicated to achieving positive outcomes and consistently upholding high standards in all professional tasks.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Morehead State University
08.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Assisted with onboarding new clients and securing paperwork completion.

Customer Service Representative

Cinema at Camp Landing
08.2021 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Conducted training sessions for new hires, ensuring consistent level of service across team.

Education

Bachelor of Science - Nursing

Morehead State University
Morehead, KY
05-2027

High School Diploma -

Russell High School
Russell, KY
05-2023

Skills

  • Time management
  • Organization skills
  • Verbal and written communication
  • Multitasking and prioritization

  • Meticulous and organized
  • Punctual and reliable
  • Team collaboration
  • Basic math

Certification

  • Basic Life Support Certification (BLS)

Affiliations

  • Kentucky Nurses Association
  • Student Nurses Association
  • American Nurses Association

Timeline

Receptionist

Morehead State University
08.2023 - Current

Customer Service Representative

Cinema at Camp Landing
08.2021 - Current

Bachelor of Science - Nursing

Morehead State University

High School Diploma -

Russell High School
Madison Leadingham