Madison Lee
Madison,WI
Summary
- Shar Summers (Manager at Fillin' Station Coffeehouse): (507)382-3130
- Angi Johnson (Manager at Blue Bricks): (507)720-1046
Overview
5
5
years of professional experience
Work History
Barista
Fillin' Station Coffeehouse
10.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
Bartender
Blue Bricks
07.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Behavior Technician
Caravel Autism Health
03.2023 - 06.2023
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Assisted clients in identifying and setting goals to promote positive behavior development.
- Enhanced client progress by implementing individualized behavior intervention plans.
Barista
Yolas Cafe
03.2022 - 06.2022
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Maintained regular and consistent attendance and punctuality.
Private Nanny
Baxter Family
05.2019 - 01.2022
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
Education
Bachelor of Arts - Psychology
Gustavus Adolphus College
Saint Peter, MN12.2022
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Adaptive and creative
- POS Systems
- Menu Memorization
- Professional Demeanor
- Conflict Mediation
- Attention to Detail
Timeline
Barista
Fillin' Station Coffeehouse
10.2023 - Current
Behavior Technician
Caravel Autism Health
03.2023 - 06.2023
Bartender
Blue Bricks
07.2022 - Current
Barista
Yolas Cafe
03.2022 - 06.2022
Private Nanny
Baxter Family
05.2019 - 01.2022
Bachelor of Arts - Psychology
Gustavus Adolphus College
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