Madison Lee

Managed and expanded company social media presence on Instagram, Facebook, TikTok, and Pinterest, boosting followers and interactions.

• Created and curated on-brand content that engaged target audience, increasing likes and shares.
• Implemented strategic social media campaigns to enhance product awareness, driving website traffic and sales.
• Analyzed social media performance data to optimize content for maximum reach and engagement.
• Collaborated with influencers and brand ambassadors to enhance brand visibility and build online community.
• Delivered exceptional customer service while greeting customers in-store.
• Maintained store cleanliness, ensuring well-kept floors, windows, and displays.
• Provided accurate product information regarding prices and services.

• Deliver personalized styling services to clients, including wardrobe consultations, outfit selections, and fashion advice, boosting customer satisfaction and retention.
• Stay ahead of current fashion trends, ensuring clients receive the latest styles and accessories that match their personal preferences.
• Work closely with the sales team to provide tailored solutions for clients' specific needs, resulting in an increase in repeat business and positive word-of-mouth referrals.
• Help clients create complete looks for various occasions, resulting in an increase in sales for targeted product categories.
• Organize styling events and fashion consultations, enhancing brand visibility and client engagement.

• Provide exceptional customer service by actively engaging with customers, understanding their needs, and offering tailored product recommendations.
• Achieve and exceed sales targets consistently by upselling and cross-selling products in-store and online.
• Build strong customer relationships through personalized service, ensuring repeat business and long-term loyalty.
• Assist in visual merchandising, ensuring products are presented in an attractive and organized manner to maximize sales.
• Train and mentor new team members, sharing best practices for customer service and sales techniques.