Madison Leishman
Kingsley,MI
Summary
Enthusiastic animal care professional successful at managing various responsibilities in fast-paced settings. Offers well-developed skills in organization, time management and relationship-building. Calm in crises with skills to reassure owners and provide urgent care. Currently seeking a career change to further her skills and knowledge.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant & Social Media Manager
Williamsburg Animal Hospital
Williamsburg, Michigan
05.2023 - Current
- Delivered excellent service to pet owners to drive repeat business.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Performed diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Used social media to engage consumers, respond to questions or complaints and promote company initiatives.
- Analyzed competitor's strategies and identified opportunities for improvement in our own approach.
Receptionist & Social Media Content Creator
Performance Chiropractic
Traverse City, Michigan
12.2022 - 05.2023
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Coordinated company events with venues and advised staff of pertinent details.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Designed and edited promotional publications.
- Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
Ranch Hand
Ranch Rudolf
Traverse City, Michigan
05.2022 - 12.2022
- Provided tours and educational talks for visitors about ranch operations and livestock care.
- Performed general ranch maintenance such as cleaning stalls, barns, and other areas.
- Worked with owner to determine ranch needs.
- Operated tractors and farm equipment for various tasks.
- Fed and watered equines and monitored food and water supplies.
- Provided guidance to visitors regarding proper animal handling techniques.
Veterinary Assistant
East Bay Animal Hospital
Acme , MI
09.2019 - 02.2021
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Provided emotional support to pet owners during difficult times.
- Obtained information and history from clients to maintain medical charts.
Education
High School Diploma -
Homeschool
Kingsley, MI05-2019
Some College (No Degree) -
Baker College
Cadillac, MISkills
- Lab operations
- Diagnostic imaging
- Emergency and preventive care
- Surgical procedures and recovery
- Reception support
- Client education and communication
- Proficient with technology and social media
- Provider relations
- Conflict resolution
- Complaint handling
Timeline
Veterinary Assistant & Social Media Manager
Williamsburg Animal Hospital
05.2023 - Current
Receptionist & Social Media Content Creator
Performance Chiropractic
12.2022 - 05.2023
Ranch Hand
Ranch Rudolf
05.2022 - 12.2022
Veterinary Assistant
East Bay Animal Hospital
09.2019 - 02.2021
High School Diploma -
Homeschool
Some College (No Degree) -
Baker College