Madison leslie
Lawton,OK
Summary
Dynamic professional with a proven track record at Robinson Innovations, excelling in staff management and strategic planning. Skilled in fostering collaborative environments and streamlining operations, leading to increased efficiency and customer satisfaction. Expertise in cash flow management and adept at empowering teams, demonstrating significant operational improvements.
Overview
4
4
years of professional experience
Work History
Green Tire Controller
Robinson Innovations
07.2024 - Current
- Communicated effectively with management and other departments to address any inventory or maintenance concerns.
- Collaborated with team members to maintain smooth operations during peak hours, minimizing wait times for customers.
- Contributed to overall operational efficiency by completing tasks assigned by supervisors in a timely manner.
- Maintained strong working relationships with coworkers and other departments, fostering a collaborative environment that improved overall efficiency.
- Managed multiple tasks in high-volume environment.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
Cashier
Caseys General Stores Inc
09.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Pizza Maker
Papa John's Pizza
10.2023 - 01.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
Server
IHOP
02.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Bussed and reset tables to keep dining room and work areas clean.
Team Leader
Chick-fil-A
09.2020 - 01.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Managed inventory control, ensuring accurate tracking of incoming shipments and preventing stock discrepancies.
- Facilitated seamless handover between shifts through clear communication and thorough documentation of completed tasks and pending responsibilities.
- Streamlined the unloading process, leading to faster turnaround times and increased customer satisfaction.
Education
High School Diploma -
Eisenhower High School
Lawton, OK05-2021
Skills
- Preparing financial statements
- Cash flow management
- Staff management
- Strategic planning
- Office workflow improvements
Timeline
Green Tire Controller
Robinson Innovations
07.2024 - Current
Pizza Maker
Papa John's Pizza
10.2023 - 01.2024
Cashier
Caseys General Stores Inc
09.2023 - 07.2024
Server
IHOP
02.2022 - 10.2023
Team Leader
Chick-fil-A
09.2020 - 01.2022
High School Diploma -
Eisenhower High School
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