Madison Lester
Lake Elsinore,CA
Summary
Dynamic Payroll and Human Resources Associate at Elastomer Technologies, Inc., adept in benefits administration and employee relations. Proven track record in accurate payroll processing and fostering strong customer relations. Skilled in recruitment and onboarding, enhancing team performance through effective training and mentorship. Committed to maintaining compliance and confidentiality in all HR operations.
Overview
9
9
years of professional experience
Work History
Payroll and Human Resources Associate
Elastomer Technologies, Inc.
08.2017 - Current
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Tracked employee vacation, sick and personal time.
- Completed payroll accurately and timely to meet employee expectations.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Assisted with recruitment and onboarding of new employees.
Part Time Sales Lead
Express Clothing
10.2015 - 07.2017
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Stayed current on company offerings and industry trends.
Education
No Degree - Nursing
Grand Canyon University
Phoenix, AZSkills
- Employment law
- Benefits administration
- Employee relations
- Garnishment processing
- Recruitment and onboarding
- Payroll processing
- Report generation
- Customer relations
- HR services
Timeline
Payroll and Human Resources Associate
Elastomer Technologies, Inc.
08.2017 - Current
Part Time Sales Lead
Express Clothing
10.2015 - 07.2017
No Degree - Nursing
Grand Canyon University
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