Madison Lewis
Plano
Summary
Efficient with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
North Texas Orthopedics & Spine Center
01.2023 - Current
- Maintained medical records and documentation with attention to detail for compliance and accuracy.
- Communicated effectively with patients regarding treatment plans, medications, and follow-up care instructions.
- Supported inventory management by tracking supplies and placing orders as needed for clinic operations.
- Trained new staff on procedures, protocols, and best practices to ensure high-quality patient care delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs.
- Coordinating in-office appointments, follow-ups, referrals, and injections.
- Handling heavy patient loads while ensuring timely and compassionate care.
- Securing prior approvals for injections, office procedures, and durable medical equipment (DME).
- Saturday Procedure Support: Assisting with check-in, patient recovery, autoclaving, post-op follow-ups, and clinic flow.
- Injection Coordination: Managing scheduling, preparing packets, and submitting authorization requests.
- Team Collaboration: Assisting coworkers and collaborating with service providers to maintain seamless operations.
Medical Assistant
Dallas Orthopedic Associates
03.2020 - 12.2022
- Administered patient assessments and recorded vital signs to support accurate diagnosis and treatment.
- Assisted healthcare providers in conducting examinations and procedures, ensuring patient comfort and safety.
- Managed scheduling and coordinated appointments for efficient patient flow within the clinic.
- Maintained medical records and documentation with attention to detail for compliance and accuracy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Prepared over 50 initial patient charts for admission per week.
- Scheduled appointments, registered patients and prepared patients for upcoming appointments.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Called and faxed X-ray facilities and other physician's to submit or receive orders and medical information.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Lifeguard
Dallas Athletic Club
05.2018 - 08.2019
- Monitored pool area to ensure safety and adherence to rules.
- Responded promptly to emergencies, administering first aid as needed.
- Conducted routine inspections of pool facilities and equipment for safety compliance.
- Assisted in educating patrons on water safety and proper pool usage.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Observed weather and water conditions and alerted visitors to potential dangers, including storms.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly.
Coach
Moe's Gymnastics Academy
06.2017 - 04.2018
- Assisted in developing individualized training plans for athletes to enhance performance.
- Supported coaching staff by organizing practice schedules and team logistics.
- Observed and evaluated player skills to provide constructive feedback for improvement.
- Collaborated with team members to foster a positive and motivating environment.
- Developed lesson plans and routines for individual and all class students to meet personal goals and abilities.
- Taught students how to perform basic gymnastic skills and other special techniques.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Maintained fun-filled atmosphere with over 25 class participants while remaining professional and focused on achievement.
- Promoted stretching, mobility work and proper form to help athletes safely build strengths.
- Collaborated with coaches, students and administrators to run high-quality program.
Education
Bachelor of Nursing - Nursing
West Coast University
Richardson, TX06-2026
Bachelor of Science - Biology
University of Mary-Hardin Baylor
Belton, TX12-2022
High School Diploma -
Forney High School
Forney, TX05-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- CPR
- Time Management
- Patient monitoring
- Vitals monitoring
- Patient assessments
- Task prioritization
- Strong communicator
Certification
- CMA - Certified Medical Assistant
- BLS - Basic Life Support
- BSN RN Training
Timeline
Medical Assistant
North Texas Orthopedics & Spine Center
01.2023 - Current
Medical Assistant
Dallas Orthopedic Associates
03.2020 - 12.2022
Lifeguard
Dallas Athletic Club
05.2018 - 08.2019
Coach
Moe's Gymnastics Academy
06.2017 - 04.2018
Bachelor of Nursing - Nursing
West Coast University
Bachelor of Science - Biology
University of Mary-Hardin Baylor
High School Diploma -
Forney High School
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