Madison Loftis
Chapin,SC
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Transporter
Lexington Medical Center
West Columbia, SC
04.2024 - 12.2024
- Assisted in transporting specimens between laboratories or other clinical areas as needed.
- Assessed patient needs upon arrival at their room location and reported any changes in condition or status immediately.
- Observed proper safety protocols while handling patients, medical equipment, and hazardous materials.
- Restrained violent patients to safely transport them within the hospital.
- Communicated effectively with nursing staff regarding any changes in a patient's condition during transport.
- Performed basic maintenance tasks on wheelchairs, stretchers, beds, lifts, carts.
- Provided safe and efficient transportation of patients to and from clinical locations.
- Utilized computer systems to access patient information prior to transports.
- Braced and lifted patients onto stretchers in preparation for medical transport.
- Coordinated with nursing staff to ensure appropriate care for patients during transport.
- Followed departmental policies related to infection control measures while transporting patients.
- Transported deceased bodies according to established procedures.
- Transferred patients using gurneys, stretchers, backboard and other equipment.
- Replaced supplies and disposable items to maintain inventory after each run.
- Adhered to all safety regulations when operating motorized equipment such as wheelchairs and gurneys.
- Monitored patient vital signs during transport.
- Assisted in the preparation of patient rooms, including stocking supplies and setting up medical equipment.
- Responded promptly to requests for assistance from clinical personnel or other departments within the hospital system.
- Complied with HIPAA regulations at all times by protecting confidential patient information.
- Ensured that wheelchairs were properly sanitized after each use.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Server
J Peters Grill & Bar
Chapin, SC
08.2023 - 04.2024
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stocked service areas with supplies during slow periods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Monitored dining room for cleanliness and proper set-up at all times.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided exceptional service to high volume of daily customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Addressed complaints to kitchen staff and served replacement items.
- Took orders from customers accurately and in a timely manner.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Server
Timberlake Country Club
Chapin, SC
01.2023 - 06.2023
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Stocked service areas with supplies during slow periods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Trained new employees to perform duties.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Monitored dining room for cleanliness and proper set-up at all times.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided exceptional service to high volume of daily customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Addressed complaints to kitchen staff and served replacement items.
- Took orders from customers accurately and in a timely manner.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Cleaned tables and chairs to prepare dining area for next customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Stayed informed about daily specials, new menu items, promotions.
Line Cook, Host, Dishwasher
Social Grill
Irmo, SC
05.2022 - 08.2022
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Kept stations stocked and ready for use to maximize productivity.
- Grilled and deep fried various foods from meats to potatoes.
- Received and stored food and supplies.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Communicated effectively with other staff members regarding orders and menu changes.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Received and recorded patrons' dining reservations.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Informed patrons of establishment specials and promotions.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Directed patrons to lounges and waiting areas.
- Assigned patrons to suitable tables according to server rotation.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Took reservations over phone and in person.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Processed payments from customers using a POS system.
- Greeted guests upon arrival and provided them with menus.
Intern
Brain Balance Achievement Centers
Lexington, SC
08.2021 - 05.2022
- Assisted in the organization of events such as conferences, seminars, and workshops.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assisted in creating promotional materials such as brochures, flyers, catalogs.
- Worked with teams to support goals and build experience.
- Worked well in team environment as well as independently.
- Shadowed staff and learned advanced work.
- Maintained positive working relationship with fellow staff and management.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
- Managed household errands and other essential duties.
Paralegal Intern
Floyd and Spangler Attorneys at Law
West Columbia, SC
11.2020 - 05.2022
- Digitized case files into the firm's electronic database.
- Reviewed testimonies and provided insights on observed behaviors.
- Answered incoming calls and directed clients to appropriate resources.
- Shadowed attorneys during client meetings and court proceedings.
- Delivered legal documents and paperwork to designated locations efficiently.
- Maintained a clean and organized work environment by shredding confidential documents, disposing of waste, and performing regular cleaning tasks.
Expo, To-go Server, Dishwasher, Host
Higher Ground Char House
Chapin, SC
02.2021 - 03.2022
- Communicated effectively between the kitchen staff and customers regarding order status.
- Refilled condiments, napkins and server workstations.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Received payments, returned accurate change and closed checks in POS system.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Greeted customers and provided menus.
- Processed payments accurately and efficiently using POS system.
- Ensured compliance with health safety standards for all food handling procedures.
- Organized and tracked to-go orders while maintaining accuracy.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Collaborated with team to deliver timely service of items.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Frequently checked back with customers to ensure satisfaction with their meals.
- Assembled and served meals according to specific guest requirements.
- Confirmed customer orders through verbal communication with kitchen staff and management.
- Prepared workstations with ingredients and tools to increase efficiency.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained cleanliness of dining area, including tables, chairs, floors, windowsills, counters.
- Delivered orders to customers in an efficient manner with a friendly attitude.
- Verified that prepared food met requirements for quality and quantity before delivery.
- Packaged and bagged cooked food and prepared items.
- Ensured all dishes were presented attractively before serving to customers.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
Education
High School Diploma -
Spring Hill High School
Chapin, SC05-2022
Some College (No Degree) - Psychology
Midlands Technical College
West Columbia, SCSkills
- Medical ethics
- Bedside manner
- Patient safety
- Patient care
- Patient moving and lifting
- Compassion and empathy
- Equipment handling
- AED operation
- Strong communicator
- Effective problem-solver
- First aid and CPR
- CPR and AED training
- CPR and AED-certified
- Leadership qualities
- Complex Problem-solving
- Crisis prevention intervention (CPI) Certified
- Lethal Rhythm, Certified
- Strong work ethic
- Professional appearance
- Dining customer service
- Multitasking and organization
- Menu memorization
- Exceptional customer service
- Cash handling
- Positive and professional
Certification
- CPR
- AED
- CPI
- Lethal Rhythm
Timeline
Clinical Transporter
Lexington Medical Center
04.2024 - 12.2024
Server
J Peters Grill & Bar
08.2023 - 04.2024
Server
Timberlake Country Club
01.2023 - 06.2023
Line Cook, Host, Dishwasher
Social Grill
05.2022 - 08.2022
Intern
Brain Balance Achievement Centers
08.2021 - 05.2022
Expo, To-go Server, Dishwasher, Host
Higher Ground Char House
02.2021 - 03.2022
Paralegal Intern
Floyd and Spangler Attorneys at Law
11.2020 - 05.2022
High School Diploma -
Spring Hill High School
Some College (No Degree) - Psychology
Midlands Technical College
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