Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Logan

Brasstown,North Carolina

Summary

To leverage my skills and experience in providing excellent customer service, preparing and serving beverages, and maintaining a clean and organized bar environment to excel as a bartender. I am seeking a dynamic and fast-paced environment where I can continue to learn and grow as a professional, while contributing to the success of the establishment and creating memorable experiences for patrons. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in drink establishments.

Overview

2
2
years of professional experience

Work History

Nutrition Tea/Shake Assistant

Blairsville Nutrition
09.2021 - Current
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Provided attentive service and proactively assessed guest needs.
  • Assessed nutrition needs to determine best intervention and care.

Waitress/Hostess

Brothers At Willow Ranch
06.2023 - 08.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Beverage Cart Attendant

Old Union Golf Course
06.2021 - 08.2021
  • Maintained a clean and well-organized workspace.
  • Greeted customers in a friendly and professional manner to boost loyalty
  • Consistently handled cash transactions with accuracy and speed
  • Notified supervisor of inventory shortage or needs to keep maximum product in stock
  • Followed all health and safety guidelines to reduce risks.
  • Worked to maintain good customer relations and speedy delivery of items
  • Requested and recorded customer orders, and computed bills using cash registers, multi counting machines, or pencil, and paper
  • Performed personnel activities such as supervising and training employees
  • Created shakes and tea and filled containers with requested beverages
  • Stayed ahead of evolving calendar of events, anticipating customer needs and stocking items on cart
  • Cleaned and organized beverage carts, returning products to proper inventory locations at end of day
  • Responded to customer questions regarding general information and directed toward appropriate resources
  • Operated point of sales system, maintaining accountability for all transactions and balance of cash drawer
  • Took inventory and restocked beverage cart before and during shifts
  • Maintained up-to-date knowledge of applicable state liquor laws and standard operating procedures provided by management
  • Attended guests promptly and with personalized attention to customer needs and requests.

Education

Bachelor Of Arts (B.A - Business Administration

Western Carolina University
Cullowhee, NC

Skills

  • Team Player
  • Outgoing and Friendly
  • Ability To Multitask
  • Customer Service
  • Flexible Schedule
  • Creativity
  • Customer Needs Assessments

Timeline

Waitress/Hostess

Brothers At Willow Ranch
06.2023 - 08.2023

Nutrition Tea/Shake Assistant

Blairsville Nutrition
09.2021 - Current

Beverage Cart Attendant

Old Union Golf Course
06.2021 - 08.2021

Bachelor Of Arts (B.A - Business Administration

Western Carolina University
Madison Logan