Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Hi, I’m

Madison Long

Austin,TX
Madison Long

Summary

An initiative-taking professional with exceptional organization, communication and service skills looking to secure a professional career. Recognized as a consistently productive team leader and a solid problem solver who will always add to the team’s effectiveness and to bottom line results.

Overview

11
years of professional experience

Work History

Greystar Property Management

Leasing Consultant
07.2022 - Current

Job overview

  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Wrote and submitted reports to highlight developments and statistics of occupied properties.
  • Distributed and followed up on tenant renewal notices.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Maintained 99% Occupancy
  • Leased apartments in 10 to 20 minutes after going to market.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Implemented and enforced policies and procedures to maintain properties to the highest standards.

Chuy' S

Corporate Trainer
08.2012 - 07.2022

Job overview

  • Provide excellent customer service in all areas of restaurant.
  • Managed 30-40 other employees.
  • Trained in all opening office procedures.
  • Traveled with company as a trainer for five years and opened eighteen locations.
  • Improved organizational efficiency and control costs by educating employees on resource and time management.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Monitored employee progress and gave feedback to management and additional training requirements.
  • Cultivated warm relationships with regular customers.

Supertan

Sales Consultant
02.2012 - 08.2012

Job overview

  • Sell products and packages to customer.
  • Promoted to manager after just 90 days.
  • Top salespersons among twelve employees
  • Maintain clean rooms and sanitize tanning beds after each use
  • Settled money end of day.
  • Responded to telephone and in-person requests for information.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases.

Education

Coronado High School
Lubbock, TX

High school Diploma
2011

Skills

  • Leadership experience
  • Coaching and Development
  • Customer service expertise
  • Time management
  • Ability to work independently
  • Attention to detail
  • Fast typing
  • Knowledge of computer software

Accomplishments

  • Documented and resolved business remodel during 2020 which led to increased sales.
  • Achieved 99% occupancy by effectively helping retain tenants and lease apartments.
  • Supervised a team of 40 staff members.

Additional Information

  • Summary In my time working for Chuy’s I became a vital part of this business's success. I began as a host and worked my way up to server. I soon after began to travel with the company to open new stores. While on the corporate training team as the lead trainer, I wrote schedules, communicated team goals, and kept projected hours on track. When I was training, I would be responsible for about 20- 30 people including hourly employees and salaried managers. When the pandemic started, I was a key component in the remodeling of how our business operates. Our company was one of few whose sales have continued to increase throughout the pandemic.

Timeline

Leasing Consultant

Greystar Property Management
07.2022 - Current

Corporate Trainer

Chuy' S
08.2012 - 07.2022

Sales Consultant

Supertan
02.2012 - 08.2012

Coronado High School

High school Diploma

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Madison Long