Madison Lynch
Santa Barbara,CA
Summary
Dependable employee successful in in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server
Anderson's Danish Bakery And Restaurant
2024.01 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier/Bartender Shift Manager
Broad St Oyster Co.
2021.07 - 2024.01
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Used POS system to enter orders, process payments and issue receipts.
Leasing Agent
St. George & Associates
2021.02 - 2021.07
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Escalated major issues to property manager for immediate remediation.
- Invited prospects to fill out application upon completion of property tour.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts
- Toured property with prospective tenants and provided information in regards to its key features.
- Distributed and followed up on tenant renewal notices.
Associate
In-N-Out Burger
2018.03 - 2020.06
- Mentored and coached other team members to meet daily sales goals.
- Trained new hires on our policies.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Education
Bachelor of Arts - Communications
University of Santa Barbara
Goleta, CA06.2024
High School Diploma -
La Costa Canyon High School
Encinitas, CA06.2020
Timeline
Server
Anderson's Danish Bakery And Restaurant
2024.01 - Current
Cashier/Bartender Shift Manager
Broad St Oyster Co.
2021.07 - 2024.01
Leasing Agent
St. George & Associates
2021.02 - 2021.07
Associate
In-N-Out Burger
2018.03 - 2020.06
Bachelor of Arts - Communications
University of Santa Barbara
High School Diploma -
La Costa Canyon High School
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