Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Software
Timeline
7a

Madison Lynch

Santa Barbara,CA

Summary

Hardworking and passionate job seeker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic, ready to help team achieve company goals. Detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers new professional challenges.

Overview

3
3
years of professional experience

Work History

Sales Associate

Bikini Factory
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service Representative

MicroDental Laboratories
02.2024 - 08.2024
  • Managed approximately 60 incoming calls per day from dental offices and dental solution companies.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Manager

Lilly Beauty Medical Spa
11.2023 - 02.2024
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions

Receptionist

Lilly Beauty Medical Spa
09.2023 - 02.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Built clientele through social media outreach.
  • Actively promote and sell packages, products, services, etc.

Hostess

Primavera Ristorante
07.2023 - 09.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Receptionist

Tans Plus Med Spa
07.2023 - 09.2023
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered phone promptly and responded to inquiries from callers seeking information.
  • Kept detailed track of inventory, deliveries, and maintenance schedules.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Assistant

Chic Maddie's
08.2021 - 07.2023
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained appropriate filing of personal and professional documentation.
  • Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
  • Ran personal and professional errands, managed mail, scheduled appointments, and managed schedules.
  • Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.

Education

Associate of Science - Real Estate

Santa Barbara City College
Santa Barbara, CA
06.2026

High School Diploma -

San Ramon Valley High School
Danville, CA
06.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Reliable and punctual
  • Multi-tasking strength
  • Goal-Oriented
  • Excellent people skills
  • Flexible Schedule

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Location Preference

On-Site

Important To Me

Healthcare benefitsCareer advancement

Software

Microsoft

NOVA

Helios

MagicTouch

Square

Vagaro

High Level

Acuity

Toast

OpenTable

Timeline

Sales Associate

Bikini Factory
08.2024 - Current

Customer Service Representative

MicroDental Laboratories
02.2024 - 08.2024

Manager

Lilly Beauty Medical Spa
11.2023 - 02.2024

Receptionist

Lilly Beauty Medical Spa
09.2023 - 02.2024

Hostess

Primavera Ristorante
07.2023 - 09.2023

Receptionist

Tans Plus Med Spa
07.2023 - 09.2023

Assistant

Chic Maddie's
08.2021 - 07.2023

Associate of Science - Real Estate

Santa Barbara City College

High School Diploma -

San Ramon Valley High School

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