Madison Lynd
Eight Mile,AL
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader
Best Buy
07.2023 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Reviewed financial reports to identify areas of opportunity for cost reduction or increased revenue generation.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Shift Leader
Mo Bay Beignet Co.
10.2022 - 06.2023
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
Childcare Provider
North Mobile Christian School
02.2018 - 07.2022
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Education
High School Diploma -
Satsuma City High School
Satsuma, AL05-2023
Business Administration And Management
Univesity of South Alabama
Mobile, AL05.2027
Skills
- Client Service
- Cash Handling
- Complaint Resolution
- Dependable and Responsible
- First Aid/CPR
- Customer Service Management
- Production Scheduling
- Sales Expertise
- Technical Support
- Employee Attendance Monitoring
- Staff Education and Training
- POS System Operation
- Team Collaboration and Leadership
Certification
- Quarter 3 Fy24 Top Performer, Best Buy
- Top Sales Performer, Best Buy - September- March
Timeline
Shift Leader
Best Buy
07.2023 - Current
Shift Leader
Mo Bay Beignet Co.
10.2022 - 06.2023
Childcare Provider
North Mobile Christian School
02.2018 - 07.2022
High School Diploma -
Satsuma City High School
Business Administration And Management
Univesity of South Alabama