Committed job seeker with a history of meeting company needs with consistent and dedicated practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the VEG mission.
Overview
6
6
years of professional experience
Work History
Shift Lead
Veterinary Emergency Group
Austin, TX
07.2023 - Current
Assisted in the training of new employees.
Ensured all patients received excellent care.
Ensured all customers had a mind blowing experience during an otherwise difficult time.
Provided guidance and support to other team members as needed.
Lead team by example, upheld VEG values, demonstrated VEG culture both on and off of the floor.
Identified opportunities for operational improvements and communicated them to management.
Delegated tasks to team members and monitored activities and task completion.
Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
Provided postoperative care for animals recovering from surgery including providing pain management treatments.
Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
Supported veterinarians to drive quality care, advocate for pets and educate customers.
Shift Lead
Veterinary Emergency Group
Dallas, TX
05.2021 - 07.2023
Veterinary Assistant
Animal Emergency Hospital Of North Texas
Grapevine, TX
04.2019 - 05.2021
Provided quality patient care, including monitoring vital signs and providing comfort to patients.
Monitored patient recovery progress and reported any changes to the veterinarian or senior technician.
Performed diagnostic tests such as radiographs and blood work under the direction of a veterinarian.
Assisted in surgical procedures, such as prepping the animal for surgery, restraining animals during surgery and cleaning up after surgeries.
Maintained accurate records of treatments administered, medications given, patient condition and other pertinent information.
Responded quickly to emergency situations involving sick or injured animals.
Veterinary Assistant
Community Pet Outreach Colony
Dallas, TX
01.2018 - 04.2019
Assisted veterinarians in performing surgical procedures on animals, such as spaying and neutering.
Monitored vital signs of animals during surgery.
Prepared the operating room for surgery by setting up and sterilizing instruments and equipment.
Maintained a clean and sanitary environment for surgical procedures.
Educated clients on animal care topics such as nutrition, grooming habits, exercise regimens.
Kept accurate records of medical histories, treatments, medications administered.
Education
Bachelor of Arts - English Language And Literature
University of North Texas At Dallas
Denton, TX
05-2019
High School Diploma -
Cedar Park High School
Cedar Park, TX
05-2015
Skills
Team motivation
Conflict Resolution
Industry Expertise
Employee Training and Growth
Work Delegation
Decision-making capabilities
Strong verbal and written communication
Role Modeling
Policy and Procedure Enforcement
Team Collaboration and Leadership
Analytical Skills
Positive Attitude
Flexible and Adaptable
Timeline
Shift Lead
Veterinary Emergency Group
07.2023 - Current
Shift Lead
Veterinary Emergency Group
05.2021 - 07.2023
Veterinary Assistant
Animal Emergency Hospital Of North Texas
04.2019 - 05.2021
Veterinary Assistant
Community Pet Outreach Colony
01.2018 - 04.2019
Bachelor of Arts - English Language And Literature