Madison Machado

The Cake Shop

Apple Valley, CA

09.2020 - Current

Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
Finished baked goods with glazes, icings and other toppings.
Communicated effectively with customers regarding their orders and special requests.
Decorated cakes with icing, frosting and other toppings.
Stored prepared desserts properly following food safety guidelines.
Organized store by returning merchandise to proper areas and restocked displays.
Utilized ovens, microwaves, freezers and other kitchen equipment when preparing desserts.
Combined ingredients by hand and with electric mixing equipment.
Organized ingredients for recipes according to specifications.
Monitored color of baking items to raise or lower temperature or remove from oven.
Set ovens to appropriate temperatures to pre-heat.
Maintained cleanliness of work area and equipment in accordance with health regulations.
Cleaned up after each shift according to sanitation policies.
Followed established procedures for proper handling of food items throughout the preparation process.
Wrapped items in plastic in preparation for display and to sell to customers.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Assisted with customer requests and answered questions to improve satisfaction.

Summary