Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Mackin

Kailua-Kona,HI

Summary

Hardworking Food and Beverage Attendant well-versed in preparing food and service areas, taking customer orders and operating POS systems to ring up purchases. Comfortable working in fast-paced, thriving food establishments.

Overview

7
7
years of professional experience

Work History

Food and Beverage Attendant

Mary's Kitchen
Destin, FL
03.2023 - 09.2023
  • Ensured that all food items were properly labeled and stored according to safety regulations.
  • Inspected dishes for cleanliness before serving them to customers.
  • Monitored inventory levels of food items and communicated needs for restocking to management team.
  • Communicated effectively with kitchen staff regarding customer orders.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.

Food and Beverage Attendant

Floyd's Shrimp House
Destin, FL
05.2016 - 09.2022
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Provided exceptional service that reflected restaurant standards and core values.

Restaurant Hostess

Floyd's Shrimp House
Destin, FL
05.2016 - 05.2018
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Provided menus and answered questions about menu items and specials.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Managed reservations, waitlists, and special requests for large parties.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.

Education

High School Diploma -

Fort Walton Beach High School
Florida
05-2018

Skills

  • Food safety
  • Inventory management
  • Customer service
  • Order processing
  • Menu knowledge
  • Cash handling
  • Conflict resolution
  • Communication skills
  • Team collaboration
  • Attention to detail
  • Positive attitude

Timeline

Food and Beverage Attendant

Mary's Kitchen
03.2023 - 09.2023

Food and Beverage Attendant

Floyd's Shrimp House
05.2016 - 09.2022

Restaurant Hostess

Floyd's Shrimp House
05.2016 - 05.2018

High School Diploma -

Fort Walton Beach High School

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