Madison MacMullen
Tuscaloosa,AL
Summary
Dynamic and results-oriented public relations student with 5 years of work experience and over 3 years of communications experience in crafting compelling content, leveraging diverse media channels, and engaging target audiences. Exceptional written and verbal communication skills, coupled with a keen ability to adapt in fast-paced environments. Seeking to contribute to a forward-thinking organization where creativity, strategic thinking, and strong interpersonal skills can drive impactful communications efforts.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Public Relations Intern
Nike Communications Inc.
06.2024 - 08.2024
- Drafted, edited and distributed press releases, media advisories and other public relations materials.
- Provided timely responses to media inquiries, fostering strong relationships with key journalists and influencers in the industry.
- Enhanced brand visibility by executing strategic public relations campaigns.
- Supported public relations managers with writing, researching and preparation of materials
Lane Server
Bowlero
02.2024 - 04.2024
- Provided exceptional service to large groups and parties, creating memorable experiences for guests.
- Coordinated with bartenders for timely drink orders thus maximizing guest satisfaction.
- Resolved conflicts among guests efficiently while maintaining professionalism at all times.
- Followed strict hygiene guidelines when handling food items ensuring compliance with health regulations.
Lead Waitstaff
Better Days Diner
02.2021 - 12.2023
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Social Media Manager
Tennessee Kids Company
02.2022 - 05.2022
- Managed multiple social media platforms (Facebook, Instagram, TikTok), ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Front of House Employee
Wings to Go
06.2020 - 01.2021
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Front of House Employee
Sonic Drive-in
09.2018 - 08.2019
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Processed orders on POS system and accepted cash and charge payments.
Education
Bachelor of Arts - Public Relations
University of Alabama
Tuscaloosa05.2026
High School Diploma -
Nolensville High School
Nolensville05.2022
Skills
- Media Relations
- Copywriting
- Schedule Management
- Customer Service
- PR strategy development
- Microsoft Office, Google Apps, Canva proficient
Certification
- Adobe InDesign Essential Training License - 2022
- Adobe Illustrator Essential Training License - 2022
- Adobe Photoshop Essential Training License - 2022
- TIPS Alcohol Server Training Certification - 2024
Timeline
Public Relations Intern
Nike Communications Inc.
06.2024 - 08.2024
Lane Server
Bowlero
02.2024 - 04.2024
Social Media Manager
Tennessee Kids Company
02.2022 - 05.2022
Lead Waitstaff
Better Days Diner
02.2021 - 12.2023
Front of House Employee
Wings to Go
06.2020 - 01.2021
Front of House Employee
Sonic Drive-in
09.2018 - 08.2019
Bachelor of Arts - Public Relations
University of Alabama
High School Diploma -
Nolensville High School