Madison Mangham
Jackson,GA
Summary
Hard-working and professional, offering over three years working directly with clients, customers, and students. Highly adaptable, compassionate, and skilled at cultivating a strong rapport with clients and their families. Basic Life Support certified and Healthcare Pathway completer.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Gymnastics Coach
Butts County Recreation Department
08.2022 - Current
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Managed drills and fitness circuits to strengthen athletes' coordination and performance levels.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Assessed student progress and provided feedback to improve technique and performance.
- Collaborated with coaches, students, and administrators to run high-quality program.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
Waitress
Steak N Shake
03.2022 - 08.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Receptionist
State Farm Insurance
04.2020 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Education
Bachelor of Science - Nursing
Gordon State College
Barnesville, GA12.2026
High School Diploma -
Locust Grove High School
Locust Grove, GA05.2023
Skills
- Strength and Conditioning
- Injury Evaluation
- Technique Evaluation
- Verbal and Written Communication
- Stress Tolerance
- Maintaining Nutrition
- Time Management
- Bookkeeping Support
- Patient Appointment Management
- Legal Document Preparation
- Customer and Client Relations
- Schedule Management
- Warm and Friendly
- Guest Flow
- Hospitality Service Expertise
Certification
- Certified Basic Life Support Provider
Timeline
Gymnastics Coach
Butts County Recreation Department
08.2022 - Current
Waitress
Steak N Shake
03.2022 - 08.2022
Receptionist
State Farm Insurance
04.2020 - 03.2022
Bachelor of Science - Nursing
Gordon State College
High School Diploma -
Locust Grove High School